Business Architect

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Convert the billing framework in Zuora into actionable data requirements for the integration team.

• Lead business analysis for areas not addressed by Zuora's professional services, including custom billing rules, revenue recognition, and reporting.

• Assist finance and business stakeholders in transitioning from a legacy accounting system to Zuora.

• Clarify Zuora's data model and billing logic to assist the integration team in overcoming obstacles.

• Serve as a partial platform advisor instead of a full platform administrator.

• Facilitate decision-making and trade-off discussions with the controller and finance stakeholders.

• Ensure continuous communication with stakeholders and maintain technical context during a planned handover or coverage phase.

⛳️ Requirements

• A Bachelor's Degree in Computer Science, Software Engineering, Computer Engineering, or a related field is preferred, or equivalent professional experience.

• Demonstrated experience in business analysis, encompassing requirements gathering, process mapping, and gap analysis.

• In-depth knowledge of the subscription and billing domain, including recurring revenue, invoicing, and the payment lifecycle.

• Capability to interpret pipeline logic, validate data flows, and perform quality assurance on outputs.

• Skills in stakeholder facilitation, including conducting workshops, creating decision documents, and presenting trade-offs to both technical and non-technical audiences.

• Previous experience in ERP or accounting system migration or transformation.

• Ability to grasp a new billing platform's data model and business context with minimal supervision.

• Proficient in Conversational English.

• Strong communication skills for executive engagement, suitable for direct interaction with a US-based controller and finance team.

• Familiarity with the Zuora platform across billing, revenue, and CPQ modules is a plus.

• Awareness of the GCP ecosystem, including BigQuery, Looker, and Data Studio is an advantage.

• Knowledge of change management frameworks such as ADKAR or Kotter is a plus.

• Zuora Certified Administrator or Revenue Analyst certification is considered a plus.

🏝️ Benefits

• Option to work remotely.

• Chance to engage with AI-powered solutions and AI-native transformations.

• Opportunities for learning and professional development.

• High-performance, collaborative work culture.

• Modern working practices.

• Opportunity to take ownership and collaborate with strong teams.