Business Analyst – Workforce Development

This is a fully remote position, open to applicants in Florida.

📋 Description

• Develop and clarify system scopes and objectives based on user requirements and industry standards.

• Assess business and user demands, especially concerning interfaces with external systems.

• Record requirements and convert them into project specifications.

• Collaborate with clients, business leaders, software architects, development teams, software engineers, project managers, and QA personnel.

• Determine and document project direction, scope, and dependencies.

• Convert business needs into clear system requirements.

• Identify and assess enhancements to business processes and systems through technology.

• Promote dialogue between technical and non-technical stakeholders.

• Identify, document, and visualize business requirements and processes.

• Aid in the validation and testing of interfaces against design specifications.

• Lead team and client meetings.

• Monitor and report on project status, issues, and mitigation strategies.

• Address or escalate issues promptly as necessary.

• Review customer change orders, update requirements documentation, and suggest implementation of modifications.

• Motivate colleagues, drive innovative change, and pinpoint opportunities for improvement.

• Organize client training with training personnel and provide assistance as required.

• Create and deliver training updates through webinars.

⛳️ Requirements

• Previous experience as a Business Analyst in an IT/software environment.

• Capability to work autonomously as well as collaboratively within a team.

• Competence in taking ownership of projects and executing them accurately and efficiently.

• Ability to manage multiple projects and meet deadlines simultaneously.

• Experience in business analysis and requirements gathering.

• Familiarity with developing test plans.

• Knowledge of project management methodologies and practices.

• Strong understanding of project management and the software development lifecycle (SDLC) for large-scale development initiatives.

• In-depth knowledge across various functional areas related to complex projects.

• Exceptional written and verbal communication abilities.

• Strong interpersonal skills and relationship management capabilities.

• Proven leadership skills with a track record of driving results and implementing change.

• Proficiency in MS SQL Server and query usage.

• Ability to track data through the database in relation to the application.

• General knowledge of application programming, database, and system design is advantageous.

• Understanding of Internet, Intranet, Extranet, and client/server architectures is beneficial.

• Proficient in MS Office, including Word, Excel, Outlook, PowerPoint, and Project.

• Knowledge of relational databases and basic SQL query methods.

• Experience collaborating with customers, internal managers, and team members.

• Bachelor's Degree in business or a related field, or equivalent experience preferred.

• May require travel to client sites, national conferences, and marketing presentations.

🏝️ Benefits

• Fully remote work arrangement.

• Equal Opportunity Employer (M/F/D/V).