Business Analyst – TTB

This is a fully remote position, open to applicants in United States.

📋 Description

• Gather, analyze, document, and validate business, functional, and non-functional requirements from TTB stakeholders and business users.

• Create user stories, acceptance criteria, business process documentation, workflow diagrams, and functional specifications.

• Assess enhancement requests, production challenges, and operational processes to uncover opportunities for greater efficiency and improved user experience.

• Ensure that requirements are comprehensive, traceable, testable, and in alignment with TTB objectives and governance standards.

• Maintain requirements and accompanying documentation throughout the Agile delivery lifecycle.

• Assist in the investigation and analysis of production issues, customer-reported defects, and operational inquiries.

• Work collaboratively with technical teams to replicate issues, clarify expected system behavior, and document business impacts.

• Help prioritize defects and enhancement requests based on business value and operational requirements.

• Engage in root cause analysis and propose enhancements for processes or systems.

• Keep operational documentation, knowledge articles, and user-facing documentation up to date.

• Participate in Agile ceremonies including backlog refinement, sprint planning, daily standups, sprint reviews, and retrospectives.

• Collaborate with Product Owners to refine and prioritize the product backlog.

• Assist in planning, executing, and validating User Acceptance Testing (UAT).

• Confirm that completed functionality meets documented business requirements.

• Act as a liaison between business stakeholders and cross-functional technical teams.

• Facilitate requirements gathering sessions, workshops, and meetings with stakeholders.

• Convey business needs, priorities, risks, and project status to both technical and non-technical audiences.

• Produce business requirements, process flows, decision logs, release documentation, and training materials.

• Help maintain standard operating procedures and operational documentation.

• Suggest improvements to business processes, operational workflows, and support procedures.

⛳️ Requirements

• Capability to obtain and maintain a High Risk Public Trust designation.

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field (or equivalent professional experience).

• 3–5 years of experience as a Business Analyst supporting enterprise software applications.

• Proficient in eliciting, documenting, and managing functional and business requirements.

• Experience supporting Agile software delivery teams.

• Strong analytical, organizational, and problem-solving abilities.

• Exceptional written and verbal communication skills with the ability to engage effectively with both technical and business audiences.

• Familiarity with collaboration and requirements management tools such as Jira, Confluence, Azure DevOps, or similar platforms.

🏝️ Benefits

• Annual bonus opportunity.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• Paid Time Off (PTO).

• Company-paid life insurance.

• Generous 401(k) match program.