Business Analyst, Debit Card

This is a fully remote position, open to applicants in Texas.

📋 Description

• Evaluate debit card payment transaction data to uncover performance trends, customer behaviors, product challenges, and growth opportunities.

• Create and sustain dashboards, reporting tools, and analytical frameworks that facilitate the monitoring of debit card performance.

• Establish KPIs and success metrics concerning customer acquisition, activation, engagement, retention, transaction frequency, and card usage.

• Utilize SQL to extract, consolidate, validate, and analyze intricate transactional and customer data.

• Convert analytical insights into coherent business narratives and actionable product recommendations.

• Detect performance deficiencies and assess the potential business impact of suggested improvements.

• Propose and prioritize strategies that enhance debit card adoption, engagement, and usage.

• Assist in the development and execution of the debit card product enhancement roadmap.

• Deliver findings, recommendations, and performance updates to product leaders and business stakeholders.

• Collaborate with product, marketing, sales, operations, analytics, and issuer stakeholders.

• Keep track of debit card industry trends, competitor activities, regulations, emerging payment technologies, and consumer behaviors.

• Contribute expertise in the card and payments industry to initiatives focused on product innovation and differentiation.

⛳️ Requirements

• A minimum of 3 years of experience in the card and payments industry.

• At least 3 years of experience with debit card products.

• A minimum of 3 years in financial product and performance analysis.

• Over 3 years of experience in analyzing payment transaction data.

• More than 3 years of advanced SQL experience.

• At least 3 years of experience with Tableau or Power BI.

• A minimum of 3 years in KPI development and performance measurement.

• Over 3 years of experience in analytical storytelling and developing business recommendations.

• Experience in analyzing customer acquisition, activation, engagement, retention, and product usage.

• Proven ability to convert complex data into clear findings, business implications, and recommended actions.

• Strong communication skills and the ability to manage cross-functional stakeholders.

• Capability to work onsite four days a week near Dallas Love Field.

• This position is not eligible for sponsorship, visa transfers, or C2C arrangements.

• Preferred: Experience with Python.

• Preferred: Experience in supporting a co-branded card product.

• Preferred: Direct experience working with card issuers, payment networks, or financial institutions.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company match.

• Flexible work arrangements and generous paid time off.

• Opportunities for professional development and career advancement.