Business Analyst

This is a fully remote position, open to applicants in Europe.

📋 Description

• Serve as a strategic advisor to leadership and product teams, offering analysis-driven recommendations concerning pricing, investments, and business strategy choices.

• Establish and manage key business metrics, including Customer Acquisition Cost (CAC), Lifetime Value (LTV), churn-adjusted recurring revenue, funnel conversion rates, and contribution margins.

• Conduct and uphold profitability analyses for each product, integrating revenue, acquisition costs, and churn-adjusted recurring revenue.

• Confirm the accuracy of profitability analyses by cross-referencing with Finance's manual reconciliations.

• Execute in-depth and ad hoc analyses related to the customer journey, marketing expenditures, pricing strategies, and product performance.

• Collaborate with Data Engineering to prioritize data sources and models while establishing standards for business-reporting data quality and completeness.

• Ensure the accuracy of business reporting from inception to completion by validating metric logic, identifying discrepancies, and re-checking changes.

• Maintain reporting through the current Business Intelligence (BI) tool.

• Establish and uphold data quality standards, reconciliation checks, sanity thresholds, and metric trust indicators.

• Prepare and deliver verified analyses for leadership and cross-functional evaluations.

⛳️ Requirements

• Over 3 years of experience in a business analyst, data analyst, financial analyst, or strategy/analytics position.

• Preferably experienced in a product-led or subscription-based business environment.

• Strong business acumen and strategic judgment.

• Proficient in SQL.

• Comfortable working with a modern data stack, such as BigQuery and dbt.

• Solid understanding of unit economics and profitability principles, including CAC, LTV, margin, churn-adjusted revenue, and other financial metrics.

• Experience in defining KPIs and metrics from foundational principles, including documenting definitions and edge cases.

• A meticulous and detail-oriented approach to ensuring data quality.

• Comfortable managing reporting within an established BI tool.

• Ability to translate complex data into a clear narrative for non-technical senior stakeholders.

• Excellent written communication skills.

• Capability to work independently in a remote, asynchronous environment.

• Embraces ownership, transparency, and a results-oriented mentality.

• Resume must be submitted in English.

🏝️ Benefits

• Remote-first culture: Work from anywhere that brings you joy and productivity, with no relocation required.

• Flexible working hours.

• Unlimited paid time off (PTO).

• Budget for learning and development, covering courses, books, conferences, and certifications.

• Home office and wellness allowances.

• Join a small, senior, and collaborative team.

• Opportunity to create products used by millions across more than 160 countries.