Brand Logistics Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Enhance the operational framework that allows the Brand & Creative team to produce consistent, high-caliber work at scale.

• Oversee Brand & Creative intake and request preparedness, which includes triage, brief/spec sheet examination, input validation, priority clarification, routing, status monitoring, and stakeholder follow-up.

• Evaluate creative briefs and specification sheets to ensure clarity regarding requirements, assets, stakeholders, deadlines, approvals, and anticipated outcomes.

• Establish and uphold intake standards across design, copy, video, presentations, webinars, events, regional, campaign, and production requests.

• Clarify priorities, urgency, ownership, and trade-offs; escalate any necessary reprioritization or resourcing decisions to the Director of Brand & Creative.

• Develop and maintain project plans that encompass scope, milestones, dependencies, owners, timelines, resource allocation, and potential risks.

• Manage multiple brand workstreams from start to finish, organizing tasks and resolving conflicts.

• Collaborate with Events, Demand Generation, Product Marketing, and regional teams on event and campaign workstreams.

• Coordinate with stakeholders, regions, agencies, vendors, and creative disciplines for webinars, campaigns, events, executive materials, regional needs, and partner-facing assets.

• Support brand governance and the approved use of assets.

• Co-manage DAM/Brandfolder logistics, including uploads, tagging, metadata, folder organization, permissions, archiving, naming conventions, and cleanup.

• Coordinate logistics for vendors, contractors, print, promotional, shipping, and production.

• Monitor Brand & Creative spending against budget, reconcile actuals, identify variances and forecast risks, and provide spending reports.

• Create templates, checklists, intake forms, asset request guidance, production specifications, vendor trackers, workflow documentation, and playbooks.

• Conduct research on vendors, tools, asset usage, process enhancements, operational bottlenecks, stakeholder needs, and workflow optimization.

• Define, monitor, and report on Brand & Creative KPIs.

• Build and maintain dashboards that display workstream status, throughput, budget utilization, and delivery performance.

• Implement process enhancements, AI-driven workflows, automation opportunities, and governance frameworks.

• Provide guidance and informal coaching on intake expectations, asset usage, brand logistics processes, and workflow standards.

⛳️ Requirements

• Bachelor’s degree in Marketing, Communications, Business, Design Operations, Creative Operations, or a related field; equivalent business experience will also be considered.

• Over 5 years of relevant experience in brand operations, creative operations, marketing operations, campaign operations, customer marketing operations, creative services operations, production coordination, agency traffic/production coordination, event marketing operations, marketing or creative project management, or similar roles.

• Experience in B2B SaaS, cybersecurity, IT management, managed services, enterprise software, partner/channel-led businesses, or similarly complex B2B environments.

• Proven experience in managing project plans, budget tracking, and KPI reporting or dashboards for a marketing, creative, or operations team.

• Advanced knowledge of brand operations, creative operations, marketing operations, project management, workflow coordination, production coordination, intake governance, asset management, or related processes and tools.

• Proficient in workflow and project management tools such as Asana or Monday.com; reporting and dashboard tools like Excel, Power BI, or Smartsheet; and collaboration tools such as Microsoft Teams, SharePoint, or Microsoft 365.

• Working knowledge of budget tracking and financial administration, including purchase orders, invoices, vendor estimates, accruals, reconciliation, and variance reporting.

• Practical understanding of brand governance, creative production, DAM/Brandfolder management, templates, final file organization, vendor handoffs, and review/approval processes.

• Comfortable using workflow, collaboration, DAM, presentation, creative review, spreadsheet/reporting, and AI-enabled workflow tools.

• Moderate fluency in strategically leveraging AI tools within daily workflows.

• Ability to independently manage requests, timelines, stakeholders, handoffs, resource allocation, and operational processes with minimal supervision.

• Exceptional organizational, prioritization, documentation, follow-through, and detail management skills.

• Strong collaboration, service orientation, stakeholder management, and communication abilities.

• Capacity to identify incomplete inputs, unclear ownership, unrealistic timelines, and workflow risks.

• Adaptability to changing business needs, technologies, tools, priorities, and stakeholder expectations.

• Strong judgment, tact, discretion, resilience, and calm execution in a fast-paced environment.

🏝️ Benefits

• Equal employment opportunity and an inclusive workplace.

• Reasonable accommodations for qualified individuals with disabilities during the application and hiring process.

• Additional benefits and privileges of employment (as referenced in the posting).