Bookkeeper, Quickbooks Certified

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Precisely classify transactions, reconcile accounts, and ensure ledgers are accurately maintained.

• Detect and address discrepancies effectively.

• Perform monthly financial assessments to guarantee the accuracy and timeliness of clients' records.

• Act as the primary liaison for small business owner clients.

• Facilitate communication through chat, email, and phone channels.

• Articulate financial information in a clear and empathetic manner.

• Anticipate and resolve client issues proactively.

• Take ownership of the client experience from beginning to end.

• Collaborate with internal teams utilizing Salesforce and Slack.

⛳️ Requirements

• Active QuickBooks Online Certification is mandatory.

• Over 3 years of experience in bookkeeping, auditing, or tax preparation is required.

• A minimum of 1 year of experience in a customer-facing or client service role, preferably with U.S.-based clients.

• Exceptional spoken and written proficiency in English.

• Strong customer service orientation.

• Practical experience with QuickBooks Online is essential.

• High attention to detail, robust problem-solving capabilities, and a proactive mindset are necessary.

• A degree in Accounting, Finance, or a related field (or equivalent experience) is required.

• Candidates must be located in the Johannesburg area.

• Availability to work during North American business hours (9 AM – 5 PM PST) is essential.

• Must fulfill Bench’s minimum hardware and internet requirements.

🏝️ Benefits

• Option for remote work.

• Chance to collaborate with a streamlined accounting, HR, and hiring solution.

• Must meet Bench’s minimum hardware and internet requirements for seamless communication and workflow.