Bodily Injury, Litigation Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, develop, and supervise a team of professionals handling Bodily Injury and Litigation claims.

• Manage intricate bodily injury, serious injury, and litigated claims from the initial strategy phase to resolution.

• Assess significant exposures and provide guidance on claim management, litigation strategy, evaluation, negotiation, and settlement.

• Establish and authorize appropriate settlement limits in accordance with company policies.

• Collaborate with adjusters and Claims leadership on complex BI and litigation issues.

• Ensure that claims are thoroughly investigated, evaluated, documented, and resolved in compliance with company standards, regulatory requirements, and industry best practices.

• Supervise defense counsel and external vendors, including law firms, medical and records review providers, expert witnesses, and litigation support services.

• Monitor litigation costs, legal expenditures, indemnity exposure, and vendor performance, with an emphasis on quality and cost management.

• Conduct regular file assessments for appropriate reserving, strategy, documentation, and progress towards resolution.

• Offer technical guidance on bodily injury assessments, coverage considerations, venues, litigation procedures, and negotiation strategies.

• Identify areas for enhancement in claim processes, workflows, systems, and overall departmental performance.

• Create and enhance training programs for BI/Litigation team members and the wider Claims organization.

• Determine workloads and staffing requirements while overseeing individual and team performance.

• Conduct interviews and select BI and Litigation professionals as the team expands.

• Support claims operations outside of California and additional programs or lines of business as necessary.

• Provide reporting and updates to senior Claims leadership regarding significant claims, emerging issues, litigation trends, and departmental performance.

⛳️ Requirements

• Over 10 years of experience in Property & Casualty insurance, with considerable exposure to auto claims.

• Extensive practical experience managing bodily injury, serious injury, complex exposure, and litigated auto claims.

• In-depth knowledge of the litigation process, including defense strategies, discovery, mediation, settlement negotiations, trial preparation, and management of defense counsel.

• Previous experience as an Auto Claims Supervisor or Manager, ideally overseeing BI and/or Litigation professionals.

• At least 5 years of leadership or supervisory experience in claims is preferred.

• Experience with California auto claims is highly preferred.

• Familiarity with Arizona claims is an advantage.

• Strong preference for candidates with experience in non-standard auto insurance.

• Proven capability to assess complex exposures and make informed decisions regarding reserves, settlement strategies, authority, and litigation direction.

• Strong comprehension of insurance industry regulations, practices, standards, and terminology.

• Demonstrated ability to manage third-party defense counsel and litigation-related vendors while maintaining cost control.

• Exceptional leadership, coaching, performance management, and team development skills.

• Outstanding judgment, analytical skills, organizational abilities, written communication, and decision-making skills.

• Regular and consistent attendance is required.

• Capability to perform essential job functions with or without reasonable accommodations.

🏝️ Benefits

• Fully remote work arrangement.

• Reasonable accommodations available for qualified individuals with disabilities and sincerely held religious beliefs and practices.

• Commitment to equal employment opportunity and an inclusive workplace.

• Occasional travel may be necessary.