Bodily Injury Adjuster – Represented/Litigation, Complex/Severe

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Investigate automobile accidents involving one or more vehicles that result in property damage and/or bodily injury, including cases with attorney or litigation involvement.

• Evaluate coverage, liability, and damages associated with claims.

• Deliver exceptional customer service throughout the claims process.

• Engage with customers and attorneys through voice calls, emails, and text messages.

• Negotiate equitable injury settlements with all parties concerned.

• Perform comprehensive damage assessments and interpret policies to ascertain coverage.

• Communicate with customers via phone, email, and occasionally video chat.

• Assess and negotiate claim settlements with customers, vendors, third-party carriers, and claimants.

• Utilize estimating tools, job aids, and settlement platforms effectively.

• Ensure timely and accurate claim documentation within the claims system.

• Safeguard the company's financial interests by adhering to policy agreements.

⛳️ Requirements

• A minimum of 3 years of experience in handling Casualty Represented or Litigation third-party claims is required.

• Ability to operate independently and remotely while effectively managing time.

• Knowledge of insurance policies, coverage, and liability assessment.

• Strong critical thinking and problem-solving abilities to successfully evaluate and negotiate injury claims.

• Familiarity with innovative tools and platforms for efficient claims evaluation.

• Candidates residing in the Pacific, Mountain, and Central Time Zones are preferred.

• A dedicated, distraction-free workspace with suitable desk and seating is essential.

• Reliable internet connection with minimum speeds of 50 MB download and 5 MB upload is required.

• Must consent to a background investigation.

• May be required to obtain an adjuster and/or appraiser license within 60 days of hire, if applicable.

• Allstate typically does not sponsor individuals for employment-based visas for this position.

🏝️ Benefits

• Competitive salary with necessary support for ongoing development and career progression.

• Flexible scheduling options.

• Time-off policy that promotes work/life balance.

• Initial and continuous training opportunities.

• 401K/pension plan.

• Education reimbursement program.

• Initiatives to help balance work with personal life.

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.

• Monthly connectivity reimbursement to assist with internet expenses.