Bioprocessing Account Manager

This is a fully remote position, open to applicants in China.

📋 Description

• Promote and sell a growing range of high-value products and adaptable solutions that address key aspects of biologic drug, gene therapy, and cell therapy production.

• Oversee strategic biopharmaceutical accounts while driving business opportunities related to consumables and systems throughout the entire bioprocess workflow.

• Formulate sales strategies and plans for the designated territory to enhance growth and profitability.

• Identify leads and opportunities to create and manage a strong sales pipeline.

• Market and sell upstream, downstream, and single-use products by clearly communicating product differentiators and value propositions.

• Conduct market research, manage significant customer projects, and spearhead new product launches and development initiatives.

• Execute marketing strategies, including road shows, seminars, promotions, and the creation of sales collateral.

• Ensure adherence to sales processes while managing leads, sales activities, and the sales funnel using Salesforce.com.

• Build and sustain strategic relationships with key accounts.

• Collaborate with internal teams and provide accurate sales reporting and forecasting within the CRM system.

• Maintain connections with market infrastructure partners and uncover new sales and business opportunities.

• Represent customer and market insights internally.

• Share information regarding products, markets, and competitors with Business and Market Development.

• Assist in the creation of sales collateral.

• Provide Manufacturing and QA/QC operations with data for forecasting, handling complaints, and conducting facility audits.

• Carry out field sales activities, including customer visits, technical presentations, laboratory demonstrations, and quote negotiations.

• Attend, manage, and follow up on trade show activities to generate leads.

• Lead or engage in projects and assignments focused on professional development.

• Drive strategic system and consumable opportunities, such as filtration, TFF, chromatography, and single-use technologies.

• Support customer projects related to scale-up, technology transfer, validation, and commercial manufacturing.

• Foster relationships with stakeholders across manufacturing, engineering, process development, procurement, and QA teams.

• Lead commercial discussions and coordination for large-scale capital equipment and strategic initiatives.

• Identify opportunities for competitive displacement and formulate strategic account penetration plans.

⛳️ Requirements

• A Bachelor’s degree or higher in a scientific field (biology/biochemistry) or a related discipline.

• At least 8 years of experience in the biopharmaceutical or life sciences sectors.

• Strong knowledge of Cell Culture, Chromatography, and Filtration.

• Familiarity with upstream and downstream processing is advantageous.

• Demonstrated history of successful sales and experience managing key accounts.

• Prior experience managing significant biopharmaceutical or CDMO accounts is preferred.

• Highly valued experience with system business, single-use technologies, and process equipment.

• Experience supporting intricate customer projects, CDMO environments, and capital equipment opportunities is greatly appreciated.

• Exceptional analytical, forecasting, and management skills.

• Strong communication and presentation abilities.

• Solid technical and business insight.

• Strong skills in stakeholder management and influencing.

• Ability to prioritize tasks and work independently to meet defined objectives.

• Capacity to collaborate effectively within global, cross-functional teams.

• Willingness to work flexible hours to align with client schedules.

• Proficient in MS Office and Salesforce.com.

• Proficient in English, encompassing listening, reading, writing, and speaking skills.

• Willingness to travel domestically up to 80% and occasionally internationally.

• Proven success in completing projects exceeding 5 million USD.

• Strong strategic account management skills and the ability to influence complex customer decision-making processes.

• Ability to manage long sales cycles and multi-functional customer projects.

• In-depth understanding of bioprocess manufacturing workflows from upstream to downstream operations.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work hours and travel arrangements.

• Engaging and collaborative work environment.