Biomedical Technician 3

This is a fully remote position, open to applicants in United States.

📋 Description

• Respond to service requests to assess, diagnose, and repair intricate biomedical equipment for customers.

• Conduct scheduled maintenance, safety checks, and environmental assessments.

• Foster strong customer relationships and enhance satisfaction through exceptional service.

• Guide team members on GE policies, procedures, hospital regulations, and necessary documentation.

• Establish proactive daily communications with customers to ensure issues are resolved and followed up on.

• Collaborate effectively with team members and colleagues.

• Execute GE/customer facility agreements while supporting client and business goals.

• Mentor and assist technicians with both basic and advanced repairs.

• Deliver efficient services to all accounts in the designated area, including task delegation and administrative responsibilities.

• Share best practices, provide mentorship, and offer team support.

• Participate in on-call duties.

• Record repair actions and submit reports and summaries on schedule.

• Manage tools, spare parts, and testing equipment, ensuring proper calibration.

• Maintain an approved inventory of parts.

• Oversee vendor service delivery processes in alignment with GE policies.

• Stay updated on current standards, codes, and procedures through formal training.

• Assume site leader responsibilities when assigned, including directing BMET activities, engaging with customer leadership, and participating in Safety Committees.

• Comply with Health and Human Services, Environmental Health and Safety, and other regulatory standards.

⛳️ Requirements

• An Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field, along with 4+ years of experience in servicing medical equipment; OR equivalent military education and 4+ years of experience in servicing medical equipment; OR a High School Diploma/GED and 6+ years of experience in servicing medical equipment.

• Skilled in utilizing electronic documentation tools such as iPad and iPhone.

• Familiarity with Microsoft Office and other technological applications.

• Proven experience in developing and maintaining relationships with customers at all levels, including nurses, doctors, and leadership.

• Experience collaborating with internal team members and external customers as part of a solution-oriented service process.

• Excellent communication skills with the ability to articulate technical issues clearly to customers.

• Capability to work independently and collaboratively within a team to implement solutions through effective problem solving.

• Must meet GEHC's standard background check, including a drug test post-offer.

• Must adhere to customer access policies, including necessary immunizations and additional drug tests or background checks when required.

• Must be legally authorized to work in the United States; employment visas will not be sponsored.

• Ability to lift, carry, push, and pull up to 35 lbs. without assistance.

• Capacity to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for extended periods.

• Ability to reach at, above, and below shoulder level, flex/extend neck, and possess good hand and finger dexterity.

• Specific vision capabilities may include color vision and close vision.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Paid time off.

• 401(k) plan with options for employee and company contributions.

• Life, disability, and accident insurance.

• Tuition reimbursement.

• Opportunities for professional development.

• Competitive salary.

• Performance-based incentive compensation, which may include cash bonuses and long-term incentives (LTI).

• Relocation assistance.