Billing Specialist

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Assist with accounts receivable functions, including billing and collections for the ELSE Division.

• Examine contracts and project details to guarantee precise billing, invoicing, and adherence to client specifications.

• Create and handle invoices, change orders, and billing-related transactions in accordance with contractual obligations and timelines.

• Evaluate billing data, project ledgers, and accounts receivable documentation for precision, thoroughness, and compliance.

• Track customer payments, reconcile accounts, and work on collections efforts to minimize outstanding amounts and address discrepancies.

• Investigate account issues and deliver prompt reporting and account summaries to facilitate customer dispute resolution.

• Conduct quality checks and financial analyses to identify patterns, resolve variances, and uphold the integrity of financial data.

• Keep precise records and supporting documents for billing, collections, and accounts receivable processes.

• Assist with internal and external audits by ensuring financial records and documentation are complete, accurate, and readily accessible.

• Oversee customer billing portal activities, including invoice submissions and maintenance of account information.

• Collaborate with internal stakeholders, project teams, and customers to promote effective communication and a positive customer experience.

• Report to the Financial Analyst.

⛳️ Requirements

• High school diploma or GED is required; an associate's or bachelor's degree in Accounting, Finance, Business, or a related field is preferred, or an equivalent combination of education and experience.

• At least 1 year of experience in accounts receivable, billing, or a similar financial operations role.

• Experience in reviewing contracts, interpreting billing requirements, and generating customer invoices.

• Proficiency in Microsoft Office Suite, especially Excel, Outlook, and Word.

• Familiarity with ERP systems and finance-related software.

• Knowledge of customer invoicing portals and electronic billing methods.

• Strong analytical, problem-solving, and critical-thinking abilities with exceptional attention to detail.

• Excellent verbal and written communication skills, capable of collaborating across teams and interacting professionally with customers.

• Ability to juggle multiple priorities, meet deadlines, and adapt to evolving business needs.

🏝️ Benefits

• Choice between two medical plan options: a PPO plan known as the Copay Plan OR a High-Deductible Health Plan (with a Health Savings Account) referred to as the High-Deductible Plan.

• Selection between two dental plan options: Core and Core Plus.

• Vision benefits available.

• Company-paid life insurance (2X base salary).

• Company-paid AD&D (1X base salary).

• Voluntary life and AD&D – fully employee-funded up to specified maximums.

• Short Term Disability coverage for up to 26 weeks – fully company-funded.

• Long Term Disability at 60% of salary – fully company-funded; option to “buy-up” to 66 2/3% of salary.

• Supplemental benefits – fully employee-funded (Accident insurance, hospital indemnity, critical illness, pet insurance).

• Parental Leave for up to 6 weeks.

• Employee Assistance Program available.

• Health Advocate support resources for mental/behavioral health, general health navigation, virtual health, and infertility/adoption.

• Employee discount program offered.

• 401k Savings Plan with Company Contributions.

• Employee Stock Acquisition Plan (ESAP).

• 11 paid holidays provided.

• Vacation under a Paid Time Off policy for administrative hourly non-exempt positions.