Billing Specialist

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Review contracts and project details to ensure precise billing, invoicing, and adherence to client specifications.

• Prepare and process invoices, change orders, and billing-related transactions in line with contractual agreements and set deadlines.

• Analyze billing information, project ledgers, and accounts receivable records for accuracy, completeness, and compliance.

• Monitor customer payments, reconcile accounts, and engage in collections efforts.

• Assist in resolving customer disputes by investigating account issues and providing prompt reports and summaries.

• Conduct quality checks and financial analyses to identify trends, address discrepancies, and uphold the integrity of financial data.

• Maintain precise records and supporting documentation for billing, collections, and accounts receivable functions.

• Facilitate internal and external audits by ensuring financial records and documentation are thorough and accessible.

• Oversee customer billing portal activities, including invoice submissions and account information updates.

• Collaborate with internal stakeholders, project teams, and customers to ensure effective communication and foster a positive customer experience.

⛳️ Requirements

• High school diploma or GED is required.

• An associate's or bachelor's degree in Accounting, Finance, Business, or a related field is preferred.

• A minimum of 1 year of experience in accounts receivable, billing, or a related financial operations position.

• Experience in reviewing contracts, interpreting billing requirements, and preparing customer invoices.

• Proficiency in Microsoft Office Suite, especially Excel, Outlook, and Word.

• Familiarity with ERP systems and finance-related software.

• Knowledge of customer invoicing portals and electronic billing processes.

• Strong analytical, problem-solving, and critical-thinking abilities with meticulous attention to detail.

• Effective verbal and written communication skills, with the ability to collaborate across teams and interact professionally with customers.

• Capability to manage multiple priorities, meet deadlines, and adapt to evolving business requirements.

🏝️ Benefits

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High-Deductible Health Plan (with a Health Savings Account) known as the High-Deductible Plan.

• Choice between two dental plan options: Core and Core Plus.

• Vision benefit included.

• Company-paid life insurance (2X base pay).

• Company-paid AD&D (1X base pay).

• Voluntary life and AD&D – fully employee-paid up to specified maximums.

• Short-Term Disability – up to 26 weeks – company-paid.

• Long-Term Disability – 60% of pay – company-paid, with an option to “buy-up” to 66 2/3% of pay.

• Supplemental benefits – fully employee-paid (Accident insurance, hospital indemnity, critical illness, pet insurance).

• Parental Leave – up to 6 weeks.

• Employee Assistance Program available.

• Health Advocate support resources for mental/behavioral health, general health navigation, virtual health, and infertility/adoption.

• Employee discount program offered.

• 401k Savings Plan with company contributions.

• Employee Stock Acquisition Plan (ESAP) available.

• 11 paid holidays provided.

• Vacation under a Paid Time Off policy for administrative hourly non-exempt positions.