Billing & Revenue Operations Lead

This is a fully remote position, open to applicants in Argentina, +4 more countries.

📋 Description

• Manage the entire billing process, ensuring invoices are accurate, complete, and issued promptly.

• Engage directly in intricate reconciliations, resolving discrepancies, and handling essential billing tasks.

• Create and uphold billing controls, procedures, and quality benchmarks.

• Detect and mitigate revenue loss, unbilled services, pricing mistakes, and billing inconsistencies.

• Reconcile operational systems, billing software, and accounting documents.

• Work alongside the Accounting team on revenue reporting and month-end closing processes.

• Lead and oversee the Billing team, coordinating workload distribution, accountability, and task execution.

• Set performance targets, track KPIs, and offer coaching, training, and feedback.

• Assess productivity, workload allocation, and resource usage to enhance efficiency.

• Act as the point of escalation for complex billing challenges.

• Optimize billing workflows, minimize manual tasks, and enhance operational efficiency.

• Spearhead billing automation initiatives, system improvements, and integration projects.

• Develop and sustain SOPs, internal controls, and scalable billing methodologies.

• Monitor billing performance, revenue patterns, discrepancies, and operational KPIs, providing valuable insights to Finance management.

• Collaborate with Operations, Sales, Accounting, and Collections to address billing challenges and ensure accurate revenue capture.

• Assist in resolving customer billing disputes and ensure timely communication across departments.

⛳️ Requirements

• Bachelor's degree in Accounting, Finance, or a related discipline.

• 3–5+ years of experience in billing, revenue operations, accounting, or related financial functions.

• Prior experience in supervising a team or managing billing operations.

• Proven ability to blend hands-on billing knowledge with team leadership, including independently resolving intricate billing issues and carrying out reconciliations.

• Strong grasp of billing procedures, revenue controls, reconciliations, and financial operations.

• Proficient in Excel or Google Sheets, including pivot tables, lookups, and data analysis.

• Familiarity with accounting, ERP, or billing platforms.

• Robust analytical skills with the capacity to identify discrepancies across substantial transaction volumes.

• Exceptional organizational skills and meticulous attention to detail.

• Strong written and verbal communication abilities in English.

• Capability to work independently, take ownership of processes, and collaborate across teams.

• Preferred: Experience with U.S.-based companies and remote, cross-functional teams.

• Preferred: Background in recurring, subscription-based, usage-based, or high-volume transactional billing.

• Preferred: Knowledge of QuickBooks Online, Zoho Books, or comparable accounting and billing platforms.

• Preferred: Previous experience in billing automation, system integrations, or process enhancement projects.

• Preferred: Experience in developing SOPs, internal controls, and operational KPIs.

🏝️ Benefits

• Fully Remote Position (LATAM-based candidates preferred).

• Competitive monthly salary, paid in USD.

• Collaborate with a diverse, international team and gain exposure to various U.S. entities.

• Opportunity for career advancement within a company that emphasizes structure, innovation, and operational excellence.

• Join a finance team that prioritizes reliability, continuous learning, and process enhancement.