Billing Manager

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Oversee essential performance indicators that influence billing efficiency, such as authorization rates, risk metrics, and cost optimization.

• Perform comprehensive billing analytics.

• Negotiate terms and conditions with payment providers.

• Collaborate closely with product managers, support, finance, management, and development teams.

• Investigate popular payment methods across various markets.

⛳️ Requirements

• A minimum of 1 year of experience as a Billing Manager or Anti-Fraud Manager.

• Proficiency in handling chargebacks, refunds, performance metrics, and cost optimization.

• Strong analytical skills and a systematic approach to problem-solving.

• Capability to work independently while developing hypotheses and solutions for assigned challenges.

• Familiarity with PSPs such as Stripe, PayPal, Braintree, Adyen, and Checkout.

• Comfortable with orchestration platforms, 3DS, payment tokenization, chargeback protection, Amplitude, Jira, and Tableau.

• Comprehensive knowledge of alternative payment methods like PIX, Blik, Cash App, and Revolut.

• Upper-Intermediate level of English or higher.

• Experience in the financial or banking industry is a bonus.

• Background in working with payment systems is advantageous.

• Understanding of unit economics and data-driven decision-making principles is a plus.

• Experience in drafting technical requirements for developers and conducting A/B tests is beneficial.

• Negotiation experience with business partners is a plus.

🏝️ Benefits

• Flexible working schedule.

• Option to work from anywhere globally, either remotely or in one of Gismart’s corporate hubs.

• Full compensation for coworking spaces in Ukraine (excluding Kyiv).

• 50% reimbursement for coworking spaces worldwide.

• Complimentary lunches for employees working from company hubs.

• 12 public holidays annually for employees working outside Ukraine or Poland.

• Full sick leave compensation.

• Partial coverage for medical insurance, sports activities, and therapy expenses.

• Equipment provided or maintenance costs covered.

• 70% coverage for professional development courses.

• 100% coverage for corporate English courses.

• 18 working days of paid vacation each year.

• 3 personal days annually.

• An additional vacation day for each year spent at Gismart.

• Corporate events and team-building activities across Gismart hubs.