Billing Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee comprehensive billing operations from invoice generation to validation and distribution.

• Manage and reconcile extensive data sets across various billing cycles.

• Develop and sustain billing processes and workflows to enhance efficiency, scalability, and minimize errors.

• Identify and address billing discrepancies, anomalies, or data integrity issues promptly.

• Collaborate with the Accounting team to ensure precise revenue recognition and provide month-end close support.

• Work together with Sales, Customer Success, and Product teams to ensure contract terms, pricing, and usage data are accurately captured in billing.

• Take ownership of and continually enhance billing system configurations, automations, and integrations.

• Monitor essential billing metrics and report findings to leadership.

• Ensure adherence to internal controls, audit requirements, and relevant regulatory standards.

• Address and resolve escalated customer billing inquiries and disputes.

• Assist with system upgrades, UAT, and process documentation related to billing.

• Mentor team members and ensure compliance with internal controls and regulatory standards.

⛳️ Requirements

• Over 5 years of billing experience in the telecom, telecom expense management (TEM), or a related field.

• Demonstrated experience managing high-volume, low-dollar-value billing operations.

• Strong proficiency in billing/ERP systems (e.g., NetSuite, Zuora, Salesforce Billing, or equivalent).

• Advanced skills in Excel; experience handling large data sets, reconciliations, and data validation.

• Proven capability to organize, audit, and efficiently process large volumes of data with accuracy.

• Strong analytical and problem-solving abilities with a keen attention to detail.

• Excellent written and verbal communication skills.

• A Bachelor's degree in Accounting, Finance, Business, or a related discipline is preferred.

• Experience with SQL or other data querying tools is preferred.

• Familiarity with SaaS or subscription billing models is preferred.

• Experience in a software or technology company environment is preferred.

• Understanding of telecom carrier billing structures, invoicing formats, or usage-based billing is preferred.

• Candidates will undergo a background check.

• All employees must comply with brightfin’s Information Security and Privacy policies and procedures.

• Ability to sit for extended periods at a desk and work on a computer.

🏝️ Benefits

• Comprehensive health, dental, and vision benefits package.

• Paid time off.

• 401K with employer match.