Accounts Receivable Billing Specialist

This is a fully remote position, open to applicants in New York.

📋 Description

• Assist clients in resolving billing and statement inquiries.

• Conduct daily account checks and apply necessary research.

• Execute wire postings as instructed by the Manager.

• Download daily lockbox files and data from banking institutions.

• Perform reconciliations as required.

• Collaborate with clients, brokers, and TPAs on billing, statement, and eligibility concerns.

• Investigate, reconcile, audit, resolve, and modify account balances.

• Prepare statements for distribution via USPS or email in PDF format.

• Manage ad hoc billing tasks in NetSuite and track/apply received payments.

• Assist in collections efforts by reaching out to past-due accounts through phone, mail, or email.

• Organize and file monthly statements.

• Develop and implement procedures and processes for the Billing Department.

• Maintain and support SOC-related control activities and retain corresponding evidence.

• Communicate with clients and staff in a courteous, professional, and timely manner.

• Multi-task and manage various responsibilities while meeting departmental standards.

⛳️ Requirements

• High School Diploma/GED or equivalent qualification.

• Demonstrated experience in Accounting, specifically in Accounts Receivable and Collections.

• Proficiency in Microsoft Excel and Word.

• Strong computer skills and proficiency in Microsoft Access, Excel, Word, databases, word processing, and spreadsheets.

• Exceptional verbal and written communication abilities.

• Capability to appropriately prioritize multiple tasks.

• Skill in coordinating, tracking, and efficiently organizing various tasks/projects.

• Ability to follow complex directives.

• Capacity to work independently with moderate supervision.

• Willingness to travel as necessary.

• Compliance with HIPAA privacy regulations and company data security protocols is mandatory.

• Ability to frequently lift and/or move up to 20 pounds.

• Consistent and reliable attendance is required.

🏝️ Benefits

• Equal employment opportunities regardless of protected characteristics.

• Reasonable accommodations available for individuals with disabilities.

• Options for remote or virtual job arrangements.