Billing Correspondence Coordinator I – Correspondence Billing Specialist

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Evaluate correspondence requests to issue invoices, transfer funds, make necessary adjustments, conduct research, and update claims and/or invoices within the billing system.

• Draft clear and professional email communications to both internal and external customers, offering updates and follow-up information.

• Perform status checks on large spreadsheet files for invoice and claim corrections to ensure updates have been executed.

• Identify missing information and communicate it back to customers to finalize requests.

• Adhere to established SOPs to update and furnish essential information for resolving correspondence requests.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• A minimum of 2 years of work experience.

• At least 1 year of experience as a Labcorp Healthcare Billing Specialist is preferred.

• A minimum of 2 years of experience with Labcorp billing applications such as mPower, LCBS, LCLS, Mobius, and Artiva is preferred.

• At least 2 years of experience in healthcare accounts receivable, medical billing, claims processing, or revenue cycle operations is preferred.

• Proficient written communication skills when engaging with internal and external customers.

• Strong organizational skills while handling multiple requests of varying complexity.

• Ability to adapt to shifting priorities, processes, procedures, and business requirements.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k) plan.

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.