Billing Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate clinical documentation to ensure accurate and prompt charge entry.

• Track missing or delayed charges and facilitate timely submission within payor filing deadlines.

• Process insurance claims and keep track of claim statuses.

• Detect and rectify claim errors, rejections, and denials.

• Assist in denial investigations, corrections, resubmissions, and follow-ups.

• Analyze billing denial patterns and contribute to enhancements in clean claim submissions and reimbursements.

• Act as the billing liaison for families concerning insurance processing, copays, deductibles, and outstanding balances.

• Support self-pay billing, patient statements, and customized payment plans.

• Aid in monitoring accounts receivable, reporting, reconciliation, and audits.

• Utilize billing and financial reports to manage workflows and prioritize follow-ups.

• Collaborate with Patient Experience, Authorization & Eligibility, and clinical teams.

• Maintain precise patient accounting records in line with HIPAA and privacy regulations.

• Facilitate billing accuracy, compliance, and process improvement audits and initiatives.

⛳️ Requirements

• 1–3 years of experience in healthcare billing; experience in behavioral health or telehealth is highly preferred.

• A bachelor’s degree in business, healthcare administration, or a related field is preferred.

• Familiarity with insurance payor policies, billing guidelines, and claims submission protocols.

• Knowledge of CPT and ICD-10 codes and their influence on billing and reimbursement.

• Proficient in billing platforms; experience with Mahler, Apero, or similar RCM software is preferred.

• Strong skills in Google Workspace or Microsoft Office, especially with spreadsheets.

• Excellent attention to detail and organizational skills; capable of managing multiple priorities.

• Clear and effective written and verbal communication abilities; skilled at explaining complex insurance topics succinctly.

• Ability to work autonomously while seeking assistance when necessary.

• Collaborative and customer service-oriented mindset.

• Previous medical billing or coding experience is preferred.

• Background in behavioral health billing is preferred.

• Experience in startup or entrepreneurial settings is preferred.

• Familiarity with generating billing and claims reports is preferred.

• A strong passion for mental health and enhancing access to care.

🏝️ Benefits

• 401k with matching contributions.

• Flexible paid time off (PTO).

• Paid holidays.

• Paid service days.

• Four-week paid sabbatical.

• Twelve-week paid parental leave.

• Health benefits commencing on your first day.

• Fully remote work-from-home arrangement.

• Occasional in-person retreats.

• Chance to be part of a mission-driven organization.

• Opportunity to significantly impact pediatric mental health treatment.

• Work alongside talented and experienced team members.