Billing & Collections Specialist

This is a fully remote position, open to applicants in Honduras, +5 more countries.

📋 Description

• Review daily delivery slips against production records to identify discrepancies in quantities, miscoded items, and erroneous customer assignments.

• Unpost, modify, and repost delivery slips utilizing Microsoft Business Central.

• Process customer billing on a weekly, semi-monthly, and monthly basis, ensuring the correct customer cards are used.

• Execute monthly billing consolidation across 56 different locations.

• Update sales price lists in Business Central, applying changes moving forward only.

• Rectify and repost delivery slips featuring outdated pricing prior to month-end billing.

• Generate daily 30-day revenue comparison reports and analyze variances.

• Investigate missing deliveries and data gaps, confirming accuracy with relevant personnel.

• Maintain connections between item codes, customer cards, service items, and sales price lists.

• Uphold system integrity across both US and European entities.

• Independently analyze data, resolve inquiries, and escalate issues with comprehensive context when necessary.

• Communicate with customers, approvers, and caterers to address invoice disputes, tax exemption certificates, and purchase order inconsistencies.

• Collaborate in real-time with facility teams and finance leadership through Microsoft Teams and email.

⛳️ Requirements

• Proficient hands-on experience with Microsoft Business Central, including workflows for posting/unposting, customer cards, item codes, service items, and sales price list management.

• 4–7 years of experience in accounting or finance.

• 2–3+ years of managing end-to-end accounts receivable/billing processes, encompassing invoice generation, billing validation, and revenue reconciliation.

• Advanced skills in Excel, such as pivot tables, VLOOKUP/XLOOKUP, trend analysis, and report creation.

• Experience in multi-entity or multi-location B2B billing, including consolidated or summary billing for over 20 customer accounts.

• Proven track record in revenue variance analysis or investigation of billing discrepancies with measurable results on CV.

• C1+ English proficiency according to CEFR standards.

• Capacity to work full US Pacific Time hours.

• Reliable power supply and internet backup.

• Fluency in Spanish in addition to English (preferred).

• Familiarity with Power BI or real-time revenue dashboards (preferred).

• Microsoft Office Specialist certification or a comparable Excel credential (preferred).

🏝️ Benefits

• Competitive Salary: Based on experience and skills.

• Fully remote work opportunity from anywhere in LATAM and the Philippines.

• Team incentives and recognition for maintaining 100% CRM hygiene and timely reporting.

• Generous PTO in line with company policy.

• HMO coverage available after 3 months for full-time employees based in the Philippines.

• Direct mentorship from international industry experts.

• Continuous access to learning and development resources.

• Global networking opportunities with professionals worldwide.