Billing & Accounts Receivable, AR Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Upload and manage customer invoices in AR portals.

• Support special billing needs and track/log any errors encountered.

• Reconcile purchase orders, bookings, invoices, and payments effectively.

• Perform reviews and quality checks on system-generated invoices.

• Collaborate with Finance, Project Management, Sales, and Order Management teams to ensure the accuracy of invoices.

• Address customer billing disputes and respond to related inquiries.

• Assist with unapplied cash reconciliation and maintain accounts receivable aging integrity.

• Initiate credit memos, refunds, and necessary adjustments.

• Provide customers with invoices and proforma invoices upon request.

• Track, log, and analyze invoice issues to enhance billing processes.

• Assist in quarterly sales reporting to government agencies.

• Prepare and review monthly cash forecasts with management.

• Resolve discrepancies in invoices and processing exceptions with internal departments and suppliers.

• Manage the Outlook inbox for invoice-related inquiries and oversee their distribution for processing.

• Maintain vendor statement reconciliations and address supplier maintenance requests.

• Support ad-hoc billing and finance initiatives as needed.

• Maintain regular communication with the Reporting Manager regarding AR-related issues.

• Perform additional duties as assigned.

⛳️ Requirements

• Experience with accounting software platforms (e.g., SAP, Oracle, or similar).

• Proficient in Excel, including advanced features like pivot tables, VLOOKUP, and formulas.

• Strong understanding of accounts receivable operations, invoicing, payment applications, and credit memos.

• Experience with special billing requirements.

• Capability to identify billing discrepancies, troubleshoot issues, and implement timely solutions.

• Attention to detail in invoice processing, account reconciliations, and quality checks.

• Ability to work collaboratively across functions with Sales, Project Management, and Finance teams.

• Effective communication skills to resolve billing issues and disputes with customers.

• Capacity to manage multiple tasks, meet deadlines, and prioritize effectively in a fast-paced environment.

• Professional demeanor when addressing customer inquiries and disputes.

• Willingness to undertake ad-hoc projects and adapt to shifting priorities.

• Ability to contribute to process enhancements and improve billing department efficiency.

🏝️ Benefits

• Work-from-home flexibility.

• Monday to Friday work schedule.

• Operating hours from 8 AM to 5 PM Manila Time.

• Observance of Philippine Holidays.