Bilingual Virtual Oncology Nurse Navigator

This is a fully remote position, open to applicants in California.

📋 Description

• Facilitate triage, case management, and care navigation for oncology patients who may have comorbid conditions.

• Provide direct patient care using virtual platforms, phone, email, and video communications.

• Support patients throughout the oncology care continuum, from screening to survivorship or end-of-life care.

• Offer urgent clinical escalation assistance as required.

• Manage Symptom Survey responses and incoming symptoms, assisting patients and escalating issues to Nurse Practitioners when necessary.

• Recognize and address patient needs, including care coordination, nutritional support, discharge planning, and referrals to providers.

• Educate patients regarding their diagnoses, Daymark Health's services, and the next steps in their care.

• Establish trusting relationships with patients and their care networks.

• Coordinate care efforts with Nurse Practitioners, Medical Directors, Social Workers, and non-clinical Health Partners.

• Address social determinants of health, including food security and access to transportation.

• Adhere to policies, procedures, documentation standards, and clinical protocols.

• Collaborate with Clinical Operations to enhance systems, tools, and technology.

⛳️ Requirements

• A Bachelor of Science Degree in Nursing is required.

• Must possess a compact unrestricted registered nurse (RN) license or be able to obtain one.

• California RN licensure is necessary.

• Minimum of 3 years of nursing experience, including 2 years in oncology nursing.

• A strong desire to assist patients in understanding the advantages of palliative care.

• Oncology-related certifications such as OCN, AOCN, AOCNS, or CCM are highly preferred or should be obtained within 2 years of employment.

• Proficiency with Slack, Zoom, Google Suite, and electronic health record (EHR) systems.

• Ability to build rapport and effectively work with diverse populations.

• Skill in identifying and prioritizing initiative needs while acting on urgent matters.

• A patient-centered focus and dedication to Daymark's mission.

• Excellent multitasking and organizational capabilities.

• Strong listening and communication skills.

• Bilingual fluency in Spanish and English is required.

• Flexibility in dynamic and ambiguous situations.

• Basic Life Support (BLS) certification is required for patient-facing roles by the start date.

• Must comply with Daymark's Employee Vaccination and Testing policy.

🏝️ Benefits

• Opportunity for remote work.

• Work schedule from Monday to Friday, 8:30 AM to 5 PM local time (PST).

• Potential for occasional team meetings and collaboration near Los Angeles.

• Support for Basic Life Support (BLS) certification compliance by the start date if not already held upon hire.

• Adherence to Daymark's Employee Vaccination and Testing policy.