Bilingual Virtual Assistant, Armenian

This is a fully remote position, open to applicants in United States.

📋 Description

• Prepare and organize medical record documentation/charts for physicians.

• Ensure adherence to medical record compliance through self-documentation attestation.

• Update patient history, physical examinations, and other relevant health information.

• Prepare and forward documentation to physicians for review and approval, utilizing detailed data entry and facility-specific procedures.

• Monitor the turnaround time of basic lab results and screening procedures.

• Adhere to hospital and medical facility policies, including HIPAA and Joint Commission standards.

• Execute clerical duties and tasks to enhance provider productivity and improve clinic workflow.

• Evaluate, review, and implement relevant criteria.

⛳️ Requirements

• Prior experience in a customer service or healthcare-related role is preferred.

• Strong communication and interpersonal abilities.

• Excellent problem-solving skills with a keen attention to detail.

• Capability to multitask and prioritize in a fast-paced environment.

• Proficient in Microsoft Office and electronic medical records (EMR) systems.

• Compassionate and empathetic approach.

• Desktop/Laptop equipped with at least an i5/Ryzen5 processor and 8GB of RAM.

• Webcam required.

• Noise-cancelling headset necessary.

• Internet speed of 35 Mbps or higher.

• Dedicated workspace at home for work purposes.

• Proficiency in Armenian, both spoken and written.

• Proficiency in English, both spoken and written.

• Availability to work weekdays from 8 AM to 5 PM Pacific Time.

🏝️ Benefits

• Complimentary medical coverage.

• Life and disability insurance.

• Opportunity to work with a diverse team from various countries and cultures.

• Engage in clubs based on your interests and connect with like-minded enthusiasts.

• Paid training provided.

• Remote work setup.