Bilingual, Spanish Telehealth Pharmacist

This is a fully remote position, open to applicants in Alabama, +34 more locations.

📋 Description

• Execute medication therapy management (MTM) and expanded clinical programs in alignment with the Centers for Medicare & Medicaid Services (CMS).

• Create suitable clinical algorithms, pathways, and call scripts to assist pharmacy personnel in delivering MTM services.

• Review and revise all algorithms and call scripts at least once a year and whenever clinical guidelines are updated.

• Establish documentation standards for all clinical outreach activities.

• Collaborate with other CEC team members to create and maintain a high-quality and consistent MTM product.

• Support CEC leadership in developing programs aimed at enhancing STAR ratings outreach.

• Provide clinical, operational, and educational support for Medicare Part D by staying informed about current updates and regulations concerning the MTM program and Medicare Part C and D performance measures (STAR ratings).

• Act as a preceptor for APPE students within the CEC department.

• Comply with compliance and HIPAA regulations.

• Perform additional duties as assigned.

• Facilitate tele-pharmacy and wellness coaching through the Clinical Engagement Center.

• Support clinical outreach initiatives for commercial and Medicare members while meeting client expectations.

⛳️ Requirements

• Possess a current, unrestricted Registered Pharmacist license in the state of residence, or the ability to obtain reciprocity within 4 months, as required by state laws or client contracts.

• Additional State Pharmacy Licenses may be needed based on business requirements.

• Must consistently maintain educational credits to keep active licensure.

• A minimum of two years of clinical experience, including direct consultation experience.

• Proficiency in Spanish is strongly preferred.

• Previous experience as a clinical call center lead is preferred.

• Experience working as part of a multi-disciplinary team is preferred.

• Professional experience in the PBM industry is preferred.

• Familiarity with relevant data privacy practices and laws is preferred.

• Understanding of healthcare industry practices and HIPAA regulations.

• Engage in, adhere to, and support compliance program objectives.

• Ability to consistently interact cooperatively and respectfully with colleagues.

• Must reside in one of the approved states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington DC, or Wisconsin.

🏝️ Benefits

• Comprehensive benefits package including Health, Dental, and Vision insurance.

• 20 days of paid time off.

• 4 weeks of paid parental leave.

• 9 paid holidays.

• 401K company match of up to 5% - No vesting requirement.

• Adoption Assistance Program.

• Flexible Spending Account.

• Educational Assistance Plan and support for Professional Memberships.

• Referral Bonus Program – up to $750!