Bilingual Medical Virtual Assistant – Healthcare Experience

This is a fully remote position, open to applicants in United States.

📋 Description

• Prepares and organizes medical record documentation/charts for physicians.

• Ensures compliance with medical record standards through self-documentation attestation.

• Updates patient history, physical examinations, and other relevant health information in the patient record.

• Compiles and transmits documentation to physicians for review and approval, adhering to detailed data entry and facility-specific protocols.

• Tracks the duration of basic lab results and screening processes.

• Adheres to hospital and medical facility policies, including HIPAA and Joint Commission standards.

• Executes clerical tasks to enhance provider productivity and clinic workflow.

• Evaluates, reviews, and implements applicable criteria.

⛳️ Requirements

• Previous experience in a customer service or healthcare-related position is preferred.

• Strong communication and interpersonal abilities.

• Excellent problem-solving skills and attention to detail.

• Capability to multitask and prioritize in a fast-paced environment.

• Proficient in Microsoft Office and electronic medical records (EMR) systems.

• Compassionate and empathetic approach.

• Desktop or laptop with at least an i5/Ryzen 5 processor and 8GB of RAM.

• Webcam required.

• Noise-cancelling headset necessary.

• Internet speed of 35 Mbps or higher.

• A dedicated workspace at home for professional tasks.

• Proficiency in Armenian in speaking, reading, and writing.

• Proficiency in English in speaking, reading, and writing.

• Availability to work weekdays from 8 AM to 5 PM Pacific Time.

🏝️ Benefits

• Complimentary Medical Coverage.

• Life & Disability Insurance.

• Opportunity to work with a diverse team across various countries and cultures.

• Engage in Clubs based on your interests and share your passions with like-minded individuals.

• Paid training provided.

• Remote work setup.