Bilingual Medical Front Desk Specialist – Pediatric Experience Required

This is a fully remote position, open to applicants in Nicaragua, +5 more countries.

📋 Description

• Act as the main contact point through phone and messaging utilizing Spruce.

• Oversee front-desk interactions, respond to family inquiries, and manage appointment bookings.

• Register and onboard new pediatric patients efficiently.

• Dispatch and monitor intake documents and consents via DocuSign.

• Organize pediatric vaccination schedules effectively.

• Accurately record vaccine documentation and administration information in the EHR system.

• Ensure patient charts are maintained accurately within CharmHealth EHR.

• Work collaboratively with practice staff using Google Docs, Google Sheets, and Google Meet.

⛳️ Requirements

• Previous experience working at the front desk in a U.S. Pediatrics practice.

• Proficient in using CharmHealth EHR and Spruce communication tools.

• Practical experience with DocuSign, Google Docs, Google Sheets, and Google Meet.

• Strong knowledge of pediatric vaccine tracking and precise data entry.

• Exceptional verbal communication abilities and a warm, comforting telephone demeanor for patient families.

• Full-time contractor role, requiring 40 hours per week.

• Must be available Monday through Friday, from 8 AM to 5 PM Eastern Standard Time.

🏝️ Benefits

• Comprehensive training and support.

• Opportunities for professional development.

• Flexible working environment.