Bilingual LPN, Care Navigator

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct telephone consultations with patients participating in care management and/or remote patient monitoring programs.

• Offer support and education regarding patients’ chronic health issues.

• Inform patients about their health conditions and empower them with strategies for lifestyle and behavioral changes.

• Assist patients in setting and achieving goals aligned with provider-approved care plans.

• Keep precise and current patient records and document interactions and care plans according to established protocols.

• Address patient concerns and obstacles to care, finding practical solutions to enhance adherence and outcomes.

• Deliver clear, compassionate, and effective communication to patients.

• Adhere to approved workflows for conveying patient needs to providers.

• Engage in training sessions, team meetings, and initiatives for quality improvement.

• Respond to remotely transmitted patient data, including blood pressure, blood glucose, weight, and pulse oximetry, following approved partner workflows.

• Communicate with enrolled patients in collaboration with their care teams.

• Manage a designated group of patients throughout the month and assist with other patients or tasks as assigned.

⛳️ Requirements

• Current, valid, and well-regarded Multistate/Compact Nursing License (LPN/LVN).

• Additional state licenses may be necessary.

• Over 3 years of experience in primary care practice, cardiology, internal medicine, home care, or chronic care management/remote patient monitoring.

• Proficient in verbal and written communication in Spanish.

• Strong communication and interpersonal skills.

• Excellent organizational and time management skills.

• Proficient in using electronic health records (EHR) and care management software.

• Capability to work independently as well as part of a team.

• Empathetic and patient-centered approach to care.

• Reliable internet connectivity.

• HIPAA-compliant workspace.

• Proficient with virtual communication tools (e.g., Zoom, Slack).

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Quarterly incentive bonuses.

• Opportunities for professional growth and development.

• Collaborative and inclusive workplace culture.

• Meaningful work that positively impacts healthcare accessibility and outcomes.

• Additional state licenses may be required and will be reimbursed by HealthSnap.