Bilingual Inside Sales Representative

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Handle and oversee incoming and outgoing sales calls

• Interact with customers to assess their needs, foster relationships, identify sales opportunities, and provide details about the company's products and services

• Achieve conversion targets, booking rate objectives, monthly revenue goals, and other key performance indicators

• Market residential pest control services and associated offerings in line with standard operating procedures

• Establish service accounts for new clients

• Gather credit card details for automatic payments on all new accounts created

• Organize inspections and quality control visits for sales inspectors and technicians

• Utilize various software applications, enter data in real time, place orders, and search existing accounts while maintaining customer interactions

• Meet Monthly Development Plan objectives

• Accurately input lead information into databases

• Offer assistance to current customers under the one-call resolution guarantee

• Transform pre-qualified leads into new clients and encourage repeat business from existing customers

⛳️ Requirements

• Prior inside sales experience is mandatory

• Reliable high-speed internet connection

• Quality microphone/headset

• Outstanding written, verbal, and interpersonal communication abilities

• Strong customer service orientation

• Minimum typing speed of 50 WPM with 90% accuracy; a typing assessment will be conducted

• Basic knowledge and proficiency with Google Suite, including Gmail, Google Sheets, and Google Docs

• Ability to perform basic mathematical calculations

• Bilingual proficiency in English and Spanish is essential

• High level of English proficiency with clear pronunciation and effective conversational skills

• Availability Monday–Friday, 8:00 AM–5:00 PM EDT/EST (GMT-5), with a 1-hour unpaid lunch break

• Willingness to work a rotating half-day Saturday shift, approximately once a month or more if required

• Successful completion of a background check is necessary

• Candidates must submit a 2–3 minute video recording or video link speaking in English

• Candidates are required to participate in interviews and adhere to application guidelines

🏝️ Benefits

• 10 days of paid time off (PTO) in the first year

• 6 recognized US holidays

• Compensated training programs

• Employee referral bonuses

• Aguinaldo bonus

• Clear opportunities for growth and career advancement

• Comprehensive and affordable employee benefits