Bilingual Customer Support Representative, German – English

This is a fully remote position, open to applicants in Georgia.

📋 Description

• Deliver customer assistance for an online betting platform

• Address customer inquiries via live chat and offline messaging

• Support customers with questions related to their accounts and platform services

⛳️ Requirements

• Proficiency in German: Minimum B2 level

• Proficiency in English: Minimum B1 level

• Strong communication and problem-solving abilities

• Capacity to work shifts in a 24/7 operation aligned with German time

• Capability to provide live chat support until midnight

• Ability to offer offline message support from 00:00 to 09:00 (German time)

🏝️ Benefits

• Flexible work environment

• Option for remote work

• Choice for office-based work

• Hybrid model anticipated