Bilingual Communications Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Design and implement bilingual awareness campaigns in English and French targeting individuals affected by bladder cancer.

• Broaden brand exposure across various channels by collaborating with stakeholders and influencers, enhancing social media presence, and increasing newsletter subscriptions.

• Maintain a consistent brand voice, visual identity, and ensure accurate bilingual communication.

• Coordinate, mentor, and provide editorial guidance to two direct reports and numerous volunteers.

• Create and polish social media content, national announcements, media releases, executive briefing notes, and essential messaging documents.

• Oversee bilingual translation processes across all public communication platforms.

• Manage external vendors and freelancers involved in producing and distributing educational materials.

• Develop and sustain a centralized communications calendar across multiple platforms.

• Direct website strategy, design layout, and ongoing content management, ensuring bilingual accuracy, accessibility, and SEO optimization.

• Monitor, analyze, and report on communication performance metrics, including web traffic, email engagement, and digital outreach effectiveness.

• Travel nationally about twice a year to host and facilitate educational events, conferences, and stakeholder meetings.

• Assist with the technical setup and coordination of seminars, webinars, digital town halls, live support group meetings, and hybrid events.

• Provide occasional support for events and virtual support groups during evenings and weekends.

⛳️ Requirements

• Previous experience in corporate communications, public relations, digital strategy, or non-profit communications is essential.

• Strong preference for candidates with experience in managing project teams and mentoring junior staff.

• Native or professional fluency in both written and spoken English and French is required.

• A degree or diploma in Communications, Public Relations, Marketing, Journalism, or a related field, or equivalent practical experience is necessary.

• Advanced skills with CMS platforms like WordPress are required.

• Proficiency in email marketing platforms such as Constant Contact and Mailchimp is essential.

• Familiarity with virtual event tools including Zoom and Microsoft Teams is necessary.

• Competence in video and graphic design using Adobe Creative Suite or Canva is important.

• Knowledge of analytics platforms and CRM systems is preferred.

• A warm and empathetic communication style suitable for community and patient support settings is required.

• Strong leadership abilities and effective time management skills are essential.

• A reliable home office setup is expected.

• Willingness and ability to travel nationally across Canada for in-person events is required.

• Candidates must be legally entitled to work in Canada.

• A police background check is a mandatory condition of employment.

🏝️ Benefits

• 3 weeks of paid annual vacation to start, pro-rated for your first calendar year based on your start date.

• Comprehensive health benefits package, including drug, vision, dental coverage, and a Health Spending Account.

• Fully remote role.

• Supportive, dynamic national team culture that values trust and flexibility.

• Opportunity for professional growth within an expanding national organization.