Bilingual Commissions Administrator

This is a fully remote position, open to applicants in Canada.

📋 Description

• Generate weekly and monthly reports on commission runs.

• Execute compensation modifications in accordance with policy updates.

• Verify accurate commission payouts and investigate any discrepancies.

• Supply commission details to both internal and external stakeholders.

• Enter data into the system with precision.

• Monitor information and support the debt collection processes for agents and agencies.

• Manage commission debt repayments from agents and agencies.

• Address and resolve daily phone and email inquiries regarding compensation matters efficiently and accurately.

• Achieve established service level standards.

• Perform additional responsibilities as needed.

⛳️ Requirements

• A College Diploma or equivalent professional experience is mandatory.

• A Post Secondary degree or relevant field experience is preferred.

• A minimum of 1-2 years of experience in the Insurance Industry is required.

• Must be fluently bilingual in both French and English, with proficiency in written and verbal communication.

• Strong analytical and problem-solving capabilities are essential.

• Proficient mathematical skills are necessary.

• Intermediate to advanced proficiency in Microsoft Excel is required.

• Excellent communication skills in both French and English, both written and verbal.

• High attention to detail and accuracy is crucial.

• A background in accounting and bookkeeping would be an advantage.

• Ability to multitask efficiently under pressure and time constraints to meet various deadlines.

• Capable of adapting to rapidly changing needs and schedules, while organizing and prioritizing workload effectively.

• Must demonstrate decisiveness with sound judgment and decision-making abilities.

• Well-developed problem-solving and analytical competencies are required.

• Accurate keyboarding skills with a solid working knowledge of Word and Excel are essential.

• Willingness to work during the hours of Insurance Operations (8:00 am–8:00 pm) is necessary.

• Availability to work extended hours, evenings, and weekends during peak periods, as required, to meet Service Level Agreements.

🏝️ Benefits

• Discretionary variable incentive plan for eligible employees, contingent on both individual and company performance.

• Accessible candidate experience and recruitment accommodations.