Bilingual Case Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Facilitate care across various settings including inpatient, outpatient, emergency room, and home care while upholding confidentiality and professional standards.

• Collaborate with members and healthcare providers to navigate intricate health issues and develop tailored care plans.

• Evaluate and address Social Determinants of Health by linking members to community support resources.

• Offer crisis intervention support and advocate for members to eliminate barriers to care and ensure treatment adherence.

• Interact with members through phone calls, secure messaging, or in-person visits to educate them on health conditions, hospital discharges, medical procedures, and new prescriptions.

• Participate in initiatives aimed at process improvement and new pilot programs.

• Adhere to relevant laws and regulations.

• Execute additional responsibilities as assigned.

• Report directly to the manager of the clinical program.

⛳️ Requirements

• A minimum of 2 years of clinical experience, which includes hospital, outpatient, or community-based care management.

• At least 2 years of experience working directly with patients who have chronic medical conditions such as diabetes, COPD, and hypertension.

• A minimum of 1 year of experience in Care Coordination and Navigation.

• An active, unrestricted RN license from the United States in [state], or an active compact multistate unrestricted RN license, or a Masters in Social Work (MSW) from a Nationally Accredited School recognized by the Council on Social Work Education.

• Bilingual proficiency in English and Spanish.

• A BSN, Licensed Master Social Worker or Licensed Clinical Social Worker, CCM Certification, experience in Case Management, and Complex Case Management certification are considered advantageous.

🏝️ Benefits

• Monthly vacation accrual at a rate of 15 days per year.

• Comprehensive medical, dental, and vision benefits.

• 11 paid holidays.

• Paid sick leave.

• Paid parental leave.

• Participation in a 401(k) plan.

• Life and disability insurance coverage.

• Paid wellness time and reimbursement options.

• Occasional travel for team meetings and company events.