Bilingual Audiology Support Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Deliver audiological phone assistance to clients, encompassing fitting, troubleshooting, software inquiries, instrument selection, and technical product evaluations.

• Collaborate closely with Sales and Training teams.

• Engage in seminars, workshops, and product launches.

• Operate as a member of a multidisciplinary Audiology & Training team.

• Provide support for hearing healthcare products and services aimed at individuals with hearing loss.

⛳️ Requirements

• Master’s degree or equivalent in Audiology or Hearing Instrument Specialization.

• Over 2 years of experience in a clinical setting.

• Familiarity with NOAH and manufacturer software.

• Proficiency in the selection and fitting of Hearing Instruments and FM systems.

• Experience in testing, fitting hearing aids, programming software, and using verification equipment.

• Bilingual in English and French, both written and verbal, is essential.

• Strong verbal and written communication skills, along with excellent interpersonal abilities.

• Outstanding time management and negotiation skills.

• Robust technical problem-solving capabilities.

• Ability to work independently.

• Strong teamwork skills.

🏝️ Benefits

• Competitive salary.

• Comprehensive medical benefits, including dental, vision, and health coverage.

• Employee Assistance Program.

• Paid vacation.

• Vibrant work environment.

• RRSP matching.

• Accommodation support.

• Potential for occasional travel.