Bilingual Admin Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Engage with Spanish-speaking clients and prospects through phone, email, and messaging, providing translation and interpretation between English and Spanish as necessary.

• Oversee and maintain records within our CRM (GoHighLevel), including managing contacts, pipeline stages, and task assignments.

• Assist with agent onboarding by distributing welcome materials, tracking the submission of documents, and following up on pending items.

• Compose and format correspondence, reports, and internal communications in both English and Spanish.

• Organize scheduling, manage calendars, and conduct follow-ups for agency leadership.

• Support data entry, compliance documentation, and file management tasks.

• Manage inbound inquiries and direct them to the appropriate team member.

• Assist with various administrative projects as assigned.

⛳️ Requirements

• Conversational to fluent proficiency in both Spanish and English — both written and spoken (a firm requirement).

• 1–2 years of experience in administrative roles, virtual assistance, or office support.

• Proficient in using CRM tools, Microsoft Office, and similar software platforms.

• Exceptional attention to detail with the capability to manage multiple tasks concurrently.

• Reliable internet connection and a dedicated remote workspace.

• Proactive communicator who is able to follow through independently.

🏝️ Benefits

• Competitive compensation based on experience (to be discussed during the interview).

• Fully remote position — work from home.

• Collaborative environment with a Filipino-American team.

• Opportunity for growth within a rapidly scaling US insurance agency.

• Insight into operations and systems of the US insurance industry.