Bid Manager – K12 Corporate

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a portfolio of K-12 and cooperative foodservice accounts.

• Foster customer retention, achieve profitable growth, ensure program compliance, and enhance long-term partnership value.

• Maintain consistent contact with customers through business reviews, personal visits, meetings, and regular follow-ups.

• Act as the primary point of contact between customers, cooperative organizations, vendors, and internal US Foods teams.

• Formulate account strategies to discern customer needs, increase sales opportunities, support the growth of new accounts, and deepen customer engagement.

• Assist with school-year menu planning and forecasting, including end-of-year wind down, summer feeding programs, and opening orders.

• Manage customer forecasts, proprietary inventory requirements, delivery schedules, service levels, and product availability.

• Keep account profiles, order guides, statements, pricing details, forecasts, reports, and contract documentation up-to-date.

• Supervise product mix, branded objectives, stocking agreements, product launches, receipt confirmations, and customer-specific product needs.

• Communicate with customers about performance, service metrics, shortages, market trends, new products, programs, and strategic initiatives.

• Evaluate sales trends, purchasing behavior, pricing strategies, rebates, bid requirements, incentive agreements, and contract adherence.

• Collaborate with Credit, Finance, Merchandising, Procurement, Operations, Transportation, Sales, and Supply Chain teams to address issues.

• Represent US Foods at sales meetings, training events, food shows, conferences, and industry gatherings.

• Serve as a subject matter expert on K-12 foodservice and procurement programs as necessary.

• Execute additional duties as assigned by the manager.

⛳️ Requirements

• Minimum of 3 years of experience in sales support, sales, customer service, or a related business field.

• Proven history of building and sustaining customer relationships.

• Experience in Contract Management.

• Proficient in utilizing quantitative and qualitative research data.

• Exceptional oral and written communication skills along with customer service and presentation capabilities.

• Demonstrated skills in problem-solving and negotiation.

• Ability to perform analysis and make fact-based decisions regarding contract compliance.

• Proficient in Microsoft Word, Outlook, and Excel.

• Strong organizational and time management abilities.

• High School diploma or equivalent work experience is required.

• Must be based in the designated Indianapolis market.

• Willingness to travel to various sites within the assigned market as necessary.

• Preferred: Bachelor’s degree in business or marketing.

• Preferred: Familiarity with US Foods' proprietary applications.

• Preferred: Experience in the foodservice industry or a related field.

• Preferred: Background in managing or supporting contract-based K-12 education customer segments.

• Preferred: Experience with master distributor agreements, contract compliance, pricing coordination, and conducting customer business reviews.

• Preferred: Proven ability to influence cross-functional stakeholders in support of customer priorities and business objectives.

🏝️ Benefits

• Annual incentive plan bonus may be available.

• Health insurance coverage.

• Pre-tax spending accounts.

• Retirement benefits.

• Paid time off.

• Short-term disability coverage.

• Long-term disability coverage.

• Employee stock purchase plan.

• Life insurance options.