Benefits Coordinator

This is a fully remote position, open to applicants in New York.

📋 Description

• Review benefit feeds in HRIS systems like UKG and address transmission problems and inconsistencies in employee benefit data.

• Address employee inquiries related to benefits, conduct research, and refer questions to the appropriate resources.

• Examine recurring vendor invoices against participation and enrollment data.

• Investigate discrepancies in invoices and benefits records, working with external providers to ensure corrections and timely payments.

• Organize and preserve billing documentation for financial closing processes and audits.

• Maintain employee eligibility information for programs such as Headspace and Scripta.

• Submit eligibility files, verify records, and reconcile employee data.

• Assist with communications and logistics for annual benefits enrollment.

• Support year-end data reviews and accuracy checks for benefits.

• Provide administrative assistance for benefits compliance documentation and reporting.

• Offer analytical and administrative support for benefits initiatives and operational projects.

• Upload eligibility files via vendor portals, monitor their status, and resolve any issues related to the files.

• Prepare benefits letters and correspondence for employees.

• Handle sensitive employee information with confidentiality.

• Collaborate virtually with HR teams, benefits departments, internal stakeholders, and external vendors.

⛳️ Requirements

• Minimum of 3 years of experience in benefits administration or a similar human resources support role.

• Experience in benefits enrollment, verification, and ongoing benefits operations.

• Familiarity with HRIS and benefits platforms, particularly UKG and Workday.

• Experience in vendor billing, invoice review, issue resolution, and managing billing inquiries.

• Proficient in using online vendor portals and processing eligibility file uploads.

• Strong attention to detail and excellent organizational skills.

• Proficient in Microsoft Office tools and data entry.

• Strong written communication abilities.

• Excellent verbal communication skills.

• Capable of maintaining confidentiality and handling sensitive employee and financial information.

• Analytical skills to review data, identify discrepancies, and suggest solutions.

• Ability to work independently on a part-time basis.

• Previous experience in employee benefits or a related field in human resources or finance.

• Familiarity with vendor eligibility file processes and reconciling employee data across various systems.

• General knowledge of human resources, including exposure to benefits programs and HR operations.

• Ability to manage email communications effectively and professionally.

• Capability to support project initiatives and process enhancements.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Coverage for Critical Illness, Accident, and Hospitalization.

• 401(k) Retirement Plan with pre-tax and Roth post-tax contributions.

• Voluntary Life & AD&D insurance available for employees and their dependents.

• Short-term and long-term disability coverage.

• Health Spending Account (HSA).

• Transportation benefits.

• Employee Assistance Program.

• Paid Time Off (PTO), Vacation, or Sick Leave.

• Fully remote work environment.

• Flexible part-time schedule.

• Opportunities to engage in benefits and HR project initiatives.