Benefits Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide administrative support and operational services related to benefits for caregivers.

• Investigate and resolve standard benefits-related issues.

• Assist in auditing and reporting activities.

• Support the administration of various benefit plans and programs.

• Work autonomously with minimal supervision.

• Ensure that organizational values are evident in all interactions and processes.

• Carry out responsibilities in alignment with Mercy's mission, values, and service standards.

⛳️ Requirements

• 1–3 years of relevant experience in customer service, benefits, or HR operations.

• An Associate's or Bachelor's Degree in Human Resources, Business Administration, Healthcare Administration, or a related field is preferred.

• Familiarity with employee benefits administration and related processes.

• Excellent analytical and problem-solving capabilities.

• Ability to investigate issues and identify opportunities for process enhancements.

• Experience with HRIS systems; experience with Workday is preferable.

• Proficient in Microsoft Excel, Word, and Outlook.

• Strong written and verbal communication abilities.

• Capability to manage multiple priorities and meet deadlines.

• Maintain confidentiality and demonstrate sound judgment.

• Strong collaboration and customer service skills.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Tuition support.

• Matched retirement plans for team members working 32+ hours per pay period.

• Fully remote work arrangement.