Benefits Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and manage employee benefit programs such as medical, dental, life and AD&D insurance, disability insurance, HSAs, 401(k) plans, pension plans, and COBRA continuation coverage.

• Maintain records of employee benefits enrollment, eligibility details, and changes in coverage.

• Assist with benefits-related onboarding and offboarding, including enrollment, qualifying life events, and coverage termination.

• Act as the primary point of contact for employee inquiries about benefit plans, eligibility, coverage, claims, and available resources.

• Investigate, escalate, and resolve discrepancies in enrollment, coverage issues, and employee claims problems.

• Aid in the development, implementation, and documentation of benefits programs, policies, procedures, and communications for employees.

• Prepare and disseminate communications for annual open enrollment, plan modifications, wellness initiatives, and other benefits programs.

• Coordinate the annual open enrollment process, including communication strategies, enrollment assistance, data validation, and issue resolution.

• Compile and verify benefits data for compliance reporting, participant notifications, HR audits, and reviews.

• Assist in reviewing and maintaining benefits plan documentation, including Form 5500 filings and Summary Plan Descriptions (SPDs).

• Conduct audits of benefits data and suggest process enhancements.

• Organize employee wellness programs, such as biometric screenings and flu vaccination initiatives, in collaboration with vendors.

• Work together with HR teams and stakeholders to ensure alignment in benefits administration, HR systems, and organizational goals.

⛳️ Requirements

• A minimum of three (3) years of professional experience in employee benefits administration with a bachelor’s degree in Human Resources, Business Administration, or a related field; or seven (7) years of experience in benefits administration without a bachelor’s degree.

• Familiarity with employee benefits programs, eligibility administration, enrollment processes, and benefits-related HR operations.

• Understanding of HIPAA, COBRA, FMLA, ADA, ACA/PPACA, ERISA, and relevant U.S. Department of Labor (DOL) and Internal Revenue Service (IRS) regulations.

• Experience with benefits compliance activities, documentation, reporting, and data audits.

• Proficiency in benefits administration systems or HRIS platforms.

• Strong skills in Microsoft Excel, including data validation, reporting, and reconciliation.

• Excellent analytical, problem-solving, organizational, and prioritization abilities, with a focus on detail and data accuracy.

• Capacity to handle confidential employee information with professionalism and discretion.

• Exceptional customer service, interpersonal, and communication skills, both written and verbal.

• Capability to resolve benefits inquiries, clearly communicate complex information, and manage competing priorities in a busy HR environment.

• Comprehension of HRIS platforms and their connection to employee benefits administration and business processes.

• Willingness to learn new systems, tools, and business processes while identifying opportunities for operational improvements.

• Candidates must be authorized to work for any employer in the U.S.; employment visa sponsorship, including CPT/OPT, is not available.

• Preferred: Experience managing Deferred Compensation Plans and 401(k) Plans.

• Preferred: Experience utilizing Workday for benefits administration and employee data management.

• Preferred: Experience coordinating benefits carrier and vendor file feeds and resolving data integration challenges.

• Preferred: Experience in supporting benefits process automation, workflow improvements, or enhancements to HRIS.

• Preferred: Experience administering employee wellness programs and managing third-party wellness vendors.

🏝️ Benefits

• Comprehensive medical, dental, vision, and life insurance coverage.

• Retirement savings options, including a 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contributions, and a wide range of investment options.

• Tuition reimbursement of up to $5,250 per year.

• A business-casual work environment that allows for jeans.

• Ample paid time off upon hire – including a paid time off program, ten paid company holidays, and three floating holidays each calendar year.

• Paid volunteer time, offering 16 hours per calendar year.

• Leave of absence programs, including paid parental leave, short- and long-term disability, and Family and Medical Leave (FMLA).

• Access to Business Resource Groups (BRGs) open to all employees.

• Opportunity for a bonus program for non-sales roles.

• Reliable high-speed internet with a wired connection and home work setup; necessary computer equipment will be provided.