Benefits Analyst

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee enrollment processes, including new hire selections, changes due to life events, dependent verifications, and open enrollment periods.

• Address employee benefits inquiries via the HR/Benefits Service Desk and email communications.

• Manage and verify benefits enrollments while ensuring data accuracy.

• Oversee enrollment timelines, eligibility reports, reminders, and handle incomplete elections.

• Process benefits paperwork for new hires across the US, Canada, Brazil, Colombia, and Mexico.

• Maintain employee records across HRIS, benefits administration, and vendor platforms.

• Assist in annual open enrollment communications, system testing, and updates to the intranet.

• Coordinate leave of absence administration for the US, Canada, and LATAM regions.

• Keep track of leave records, verify leave dates, and manage the documentation for leaves.

• Process disability employer statements and assist with disability leave procedures in Canada.

• Submit and reconcile invoices from carriers and payroll deductions.

• Support vendor census submissions, file feed audits, and reconciliation of enrollments.

• Aid in ACA review and filing, COBRA administration, and HSA CIP audits.

• Distribute reports for HSA/FSA and assist with processing unsubstantiated claims for FSA.

• Support compliance reporting, updates to SPD/WRAP, process documentation, and content related to benefits.

• Train new members of the Benefits team and provide coverage for HR Operations benefits administration.

⛳️ Requirements

• Minimum of 2 years of experience in benefits administration, HR operations, or a related field.

• Knowledge of health and welfare benefit programs, such as medical, dental, vision, FSA/HSA, life, and disability insurance.

• Experience with HRIS and benefits administration platforms.

• Familiarity with Dayforce or similar systems is advantageous.

• Exceptional attention to detail with the capability to handle multiple recurring tasks accurately and timely.

• Strong communication skills, presenting a professional demeanor with a service-oriented mindset.

• Proficient in Microsoft Excel and standard office productivity tools.

• Experience with LATAM benefit programs or multi-country HR administration is a plus.

🏝️ Benefits

• Two designated company-wide paid wellness days off each year.

• Paid day off on your birthday or another day within the birthday month.

• 40 hours of paid volunteer time off annually.

• Free, confidential, 24/7/365 Employee Assistance Program counseling and resources.

• Business travel protection provided through Zurich Travel Assist.

• Monetary bonuses for successful referrals.

• Comprehensive medical, dental, and vision insurance coverage.

• Retirement and pension plans available.

• Life or accident protection included.