Behavioral Health Manager

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Perform assigned quality audits in behavioral health, review documentation, and conduct workflow assessments.

• Detect trends, compile reports of findings, monitor corrective measures, and liaise with clinic leadership and staff until necessary adjustments are finalized.

• Generate daily, weekly, and monthly activity reports as assigned.

• Confirm and reconcile discrepancies, pinpoint missing or inconsistent documentation, communicate required corrections, and escalate any unresolved or recurring issues.

• Develop and maintain work plans for behavioral health initiatives sanctioned by the Director of Clinical Services.

• Coordinate project owners, deadlines, meetings, dependencies, and deliverables.

• Deliver clear status updates and highlight barriers or decisions that necessitate executive intervention.

• Act as a reliable point of contact for clinic leaders regarding behavioral health implementation requirements.

• Assist with workflows pertaining to documentation, counselor practices, clinical supervision, productivity, patient engagement, case conferencing, and other designated priorities.

• Oversee quality and performance, support clinic leaders, and monitor approved priorities.

• Report directly to the Director of Clinical Services.

⛳️ Requirements

• A Bachelor’s degree in Social Work, Psychology, Counseling, Healthcare Administration, Business Administration, or a related field is required.

• A Master’s degree (MSW, MA in Counseling, MHA, or MBA) is highly preferred.

• 5–7+ years of progressive experience in behavioral health operations, clinical administration, or program management.

• A minimum of 2–3+ years in a supervisory or management position.

• Professional certification in behavioral health or healthcare management is strongly preferred.

• A proven history of supporting and coordinating behavioral health initiatives across multi-site healthcare, clinical, or community-based organizations.

• Advanced knowledge of behavioral health compliance standards, clinical documentation workflows, quality assurance frameworks, and data tracking systems.

• Demonstrated experience in utilizing electronic health records (EHR) and operational reporting platforms to assess performance metrics.

• Strong financial and administrative skills with experience in departmental tracking and resource distribution.

• Outstanding communication, organizational, and stakeholder management abilities.

• Capability to collaborate effectively with clinical leaders, administrative personnel, and multidisciplinary teams.

• Must possess the ability to communicate clearly both in person and via phone.

• Must be able to occasionally lift or move items weighing up to 25 pounds.

🏝️ Benefits

• Reasonable accommodations for individuals with disabilities.

• Work conducted in a standard office setting with a moderate noise level.