Behavioral Health Clinical Program Director

atThe Cigna GroupRemoteUS flagUnited StatesFull-timeProgram ManagerLead$152.9k – $254.9k/year

Posted 1 day ago

This is a fully remote position, open to applicants in United States.

📋 Description

• Define the strategic vision for behavioral health clinical programs, ensuring alignment among leaders and teams regarding priorities, decision-making authority, performance expectations, and accountability.

• Develop leadership capabilities, nurture talent, and create a cohesive, high-performing department.

• Act as the representative for the department among senior leaders, clients, partners, and industry stakeholders.

• Manage the complete program lifecycle, from opportunity evaluation and evidence-based design to implementation, assessment, optimization, scaling, and transition to sustainable operations.

• Create clinical standards, governance frameworks, metrics, documentation, and operational models.

• Provide strategic oversight for quality assessments, external audits, complaints, escalations, and clinical risks.

• Ensure that findings and corrective actions are properly addressed and converted into systemic enhancements.

• Utilize research, analytics, and clinical evidence to uncover opportunities, establish metrics, assess performance, and inform strategic decisions.

• Convert intricate evidence and program outcomes into actionable recommendations, executive presentations, publications, and thought leadership materials.

• Collaborate with teams across Product, Network, Clinical Operations, Medical, Quality, Compliance, Legal, Analytics, Sales, Account Management, clients, and external partners.


⛳️ Requirements

• Possession of an active, unrestricted behavioral health clinical license such as LPC, LCSW, LMFT, psychologist, or equivalent credential.

• A minimum of five years of experience leading intricate clinical programs, strategic initiatives, leaders, or multidisciplinary teams within a matrixed setting.

• In-depth knowledge of evidence-based behavioral health practices, clinical guidelines, quality standards, program evaluation, and measurement-informed care.

• Proven ability to leverage research and analytics to shape strategy, evaluate performance, and translate complex information into practical programs and executive proposals.

• Exceptional executive-level communication, influence, talent development, and accountability skills.

• Experience in clinical research, publications, thought leadership, curricula, guidelines, or professional education is preferred.

• Previous experience representing clinical programs to clients, partners, professional organizations, or industry audiences is preferred.

• If working remotely, a cable broadband or fiber optic internet connection with minimum speeds of 10Mbps download and 5Mbps upload is required.


🏝️ Benefits

• Eligibility for an annual bonus.

• Participation in a long-term incentive plan.

• Comprehensive medical benefits.

• Vision benefits.

• Dental benefits.

• Access to well-being and behavioral health programs.

• 401(k) retirement plan.

• Company-paid life insurance.

• Tuition reimbursement opportunities.

• A minimum of 18 days of paid time off annually.

• Paid holidays.

• Leaves of absence.

• Remote work arrangement (this role is remote).

• Home internet service through a cable broadband or fiber optic provider with speeds of at least 10Mbps download and 5Mbps upload is required for remote work.

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