B2B Appointment Setter – Outbound Sales Executive

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Conduct outbound calls to business owners and senior decision-makers utilizing pre-qualified prospect lists.

• Follow up with prospects who have previously received introductory email communications.

• Employ a structured call script to present the service and gauge interest.

• Inquire relevant questions to comprehend business challenges, particularly in areas of financial planning, cash flow, profitability, and growth.

• Identify appropriate prospects and schedule qualified 30-minute introductory meetings with senior consultants.

• Oversee appointment scheduling and ensure precise diary entries.

• Document all call activities, conversations, and outcomes in the CRM on the same day.

• Provide concise daily activity reports that detail calls made, conversations held, and appointments secured.

• Maintain a professional and consultative demeanor throughout every interaction.

⛳️ Requirements

• Prior experience in B2B outbound calling, appointment setting, telemarketing, or business development.

• Excellent spoken English, with clear communication and an easily understood telephone manner.

• Confidence in engaging business owners, directors, and senior decision-makers.

• Ability to adhere to a structured script while ensuring conversations remain natural and engaging.

• Strong listening skills and the capability to ask relevant, thoughtful questions.

• Experience with CRM systems for recording and managing sales activities.

• Exceptional organizational skills, attention to detail, and dependable reporting.

• A resilient and positive attitude towards outbound calling and prospecting.

• Previous experience in appointment-setting within professional or financial services is desirable.

• Experience in promoting business consultancy, coaching, training, or other B2B services is desirable.

• Familiarity with engaging SME owners and understanding common business challenges is desirable.

• A proven record of consistently securing qualified appointments is desirable.

🏝️ Benefits

• Access to prospect lists and pertinent background information.

• Structured calling script and clear qualification criteria.

• Guidance on common objections and suitable responses.

• Access to the necessary CRM and appointment-booking processes.

• Ongoing feedback and support to enhance appointment-setting performance.