Automotive Sales Trainer – Training and Implementation

This is a fully remote position, open to applicants in Canada.

📋 Description

• Provide expert training and assistance in both English and French to new and existing clients on PBS Dealer Management Software.

• Primarily conduct virtual training sessions to support customers through the software implementation process.

• Offer onsite training at customer dealerships during new software deployments.

• Develop a comprehensive understanding of PBS software and associated training methodologies.

• Manage and conduct assigned training sessions within the main sales department.

• Establish yourself as an independent resource for software installations.

• Independently prioritize tasks and promptly address assigned DTO Cornerstone tickets.

• Navigate and showcase the PBS DMS system while delivering exceptional customer service.

• Address both internal and external training requests.

• Document tickets and escalate issues to the appropriate teams.

• Keep up-to-date with evolving process documentation.

• Share knowledge across departments and contribute to team learning and growth.

• Broaden product knowledge and engage in cross-training opportunities.

• Foster a collaborative and positive team atmosphere.

• Carry out other assigned duties and responsibilities.

⛳️ Requirements

• Proficient in French and English, encompassing speaking, reading, and writing skills.

• 1–2 years of experience in a car dealership setting, with an emphasis on sales.

• Strong computer proficiency, particularly in Microsoft Office Suite, Outlook, Word, and Excel.

• Ability to swiftly learn and adapt to new software applications.

• Willingness to travel within Canada and the USA for up to 2 weeks each month.

• Valid passport is mandatory.

• U.S. visa is required if applicable.

• Full, valid, and unrestricted driver's license is necessary.

• Excellent communication, presentation, and public speaking abilities.

• Experience with PBS software is a significant advantage.

• Background in facilitating both in-person and virtual training sessions is beneficial.

• Strong problem-solving and troubleshooting capabilities.

• Effective time management and organizational skills.

• Ability to manage multiple tasks and prioritize effectively.

• Exceptional documentation skills.

• High School Diploma is required.

🏝️ Benefits

• Professional Development – Ongoing training, industry certifications, and clear pathways for career growth.

• Travel Opportunities – Visit locations throughout Canada, the U.S., and the Caribbean.

• Comprehensive health benefits – Medical and dental coverage.

• Paid Time Off – Generous PTO; paid vacation, personal days, and holidays.

• Inclusive culture – A collaborative and supportive team environment.

• Employee recognition – Regular appreciation programs and performance-based incentives.

• Competitive annual base salary.

• Up to $4,800 per year in product certification bonuses.

• Exceptional travel incentive bonuses.

• Additional performance incentives.

• Attractive referral bonuses.

• Staff discounts with partners such as GM, Dell, and GoodLife.