Auto Claims Specialist

This is a fully remote position, open to applicants in Alabama, +27 more states.

📋 Description

• Conduct a high volume of outbound calls to investigate, bill, and optimize payments on medical claims directed at insurance companies.

• Research and analyze details of auto accidents to identify the appropriate payer.

• Make outbound calls to patients, representatives from insurance companies, and attorneys.

• Submit invoices and necessary documentation to insurance providers.

• Ensure maximum payment collection for hospital and medical provider clients.

• Identify and implement follow-up actions, resubmitting bills for further payment when initial claims are not correctly processed.

• Assist in the creation of denial reports, audits, and overall team support.

⛳️ Requirements

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

• Technical capability to operate multiple computer screens and software applications concurrently.

• Ability to sustain strong performance in a fast-paced call center environment with set productivity targets.

• Capacity to stay organized while managing multiple tasks.

• Strong critical thinking and problem-solving abilities.

• Excellent verbal and written communication skills.

• Familiarity with Coordination of Benefits and a general understanding of insurance billing is advantageous but not mandatory.

• A private and distraction-free home work environment is required.

• On-camera presence is necessary during working hours.

• A secure internet connection is essential.

• Home internet connection speeds must exceed 20 Mbps for downloads and 10 Mbps for uploads.

• Workspace must accommodate the provided workstation equipment.

• Must be eligible to work in the U.S.

• Employment history verification and successful completion of a background check are mandatory.

• Candidates must reside in the United States in one of the states approved in the posting.

🏝️ Benefits

• Incentive Plan.

• Comprehensive multi-week training with ongoing support from team members post-training.

• Access to a comprehensive knowledge base for ongoing reference.

• Transparency in individual performance metrics for effective goal setting.

• All necessary computers and work equipment will be provided.

• Active management support.

• Opportunity to work remotely from home.

• Revecore will provide a laptop, monitor, keyboard, mouse, docking station, and headset.