Authorization Specialist – Afternoon/Evening or Weekends

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and manage patient authorizations within HHAeXchange.

• Assess authorization documents for accuracy and completeness.

• Track authorization status, usage, and expiration dates.

• Identify, document, and report discrepancies and issues related to authorizations.

• Analyze authorization reports and take prompt action as needed.

• Collaborate with internal teams and billing partners to address authorization and billing concerns.

• Ensure accurate record-keeping and documentation practices.

• Follow up on unresolved issues until resolution and escalate when required.

• Verify that authorization details facilitate proper service delivery and billing practices.

• Perform additional related tasks as assigned.

⛳️ Requirements

• Proficient in English (both written and spoken).

• Proficient in Spanish (both written and spoken).

• High school diploma or an equivalent qualification is mandatory.

• Experience in working with electronic systems and data entry.

• Ability to rapidly learn HHAeXchange, payer portals, and similar CRM platforms.

• Exceptional attention to detail, precision, organizational abilities, problem-solving skills, follow-up, and time management capabilities.

• Comfortable working independently while also collaborating with various departments.

• Capable of handling confidential patient information responsibly.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook), email communication, spreadsheets, and document management software.

• Ability to precisely follow established processes with minimal oversight.

• Availability to work during U.S. Eastern Time (New York) business hours and adapt to business requirements.

• Must have a reliable computer (Windows 10 or newer), dual monitors, and stable high-speed internet connection.

• Must be available for either Monday–Friday, 3:00 PM–10:00 PM, or Saturday–Sunday, 7:00 AM–10:00 PM.

• Full-time commitment, totaling 40 hours per week.

• Interest in pursuing long-term career opportunities is essential.

🏝️ Benefits

• Fully remote work arrangement.

• Supportive work environment with opportunities for advancement.

• Long-term career potential.