Atención al Cliente, Call Center - Full Time/Semi Full/Part Time

This is a fully remote position, open to applicants in Peru.

📋 Description

• Receive calls from users who have Claro services

• Provide excellent customer service

• Address inquiries during the call

• Conduct commercial management during the call

• Participate in 12 days of theoretical training and 4 days of practical training

• Work according to schedules based on service needs

• Work in PM shifts with rotating days off from Monday to Sunday

⛳️ Requirements

• Minimum of 3 months experience in a Call Center

• Must have a PC or laptop

• Operating system Windows 10/11

• Processor: Core i3 of 5th generation or equivalent and above

• At least 8 GB of RAM

• Wired internet connection with a minimum of 50 Mbps

• USB headset

• Camera must be on during training sessions

• Sworn declaration of identity

• Availability for the chosen schedule

• Agreement to work under the Honorary Receipt modality

• Must have or arrange for RUC and SUNAT SOL user and password

• Completed secondary education

• Reside in Lima

🏝️ Benefits

• Basic monthly salary + variable bonus

• Retention bonus of S/ 300 during the first 3 months

• Paid training: S/ 240 total during the 12 theoretical days, subject to company conditions

• 100% remote work modality

• Options for full-time, semi-full, and part-time schedules