Atención al Cliente - Call Center

This is a fully remote position, open to applicants in Peru.

📋 Description

• Provide guidance and solutions regarding inquiries, issues, or complaints from current or potential users of Entel Perú, covering both prepaid and postpaid services.

• Approach and finalize the suggested sale at the conclusion of each interaction.

• Participate in 18 days of theoretical training and 6 days of remote OJT.

• Work within a time frame from Monday to Sunday, between 6:00 a.m. and 6:00 p.m., consisting of 8 hours of work and 1 hour of break.

⛳️ Requirements

• Completed secondary education.

• Availability to work virtually from home.

• Basic computer skills.

• Proactive attitude and eagerness to learn.

• Minimum of 3 months of experience in a call center.

• 48-hour work week.

• Willingness to work from Monday to Sunday in the morning shift, with rotating rest days.

🏝️ Benefits

• Full integration into the payroll from day one.

• Contract initiation on the first day of OJT.

• Paid training sessions.

• Career advancement opportunities available after three months.

• Educational agreements and corporate discounts.

• Payment of S/216 for 18 days of theoretical training during the onboarding process.