Associate Training & Communication Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Design and create training content that promotes data literacy, AI literacy, analytics, governance, and modernization efforts.

• Develop competency-based learning experiences that align with specified learning objectives and the needs of the audience.

• Produce engaging e-learning modules, written documents, voice-over presentations, instructional videos, instructor-led materials, exercises, and knowledge assessments.

• Create multimedia and interactive content that simplifies technical concepts for a diverse range of professional audiences.

• Design assessments to evaluate learner comprehension and competency.

• Develop facilitator guides, instructor materials, user manuals, job aids, quick-reference materials, FAQs, and performance support documents.

• Produce materials for stakeholder engagement and communication that support data and technology initiatives.

• Convert technical and programmatic information into clear, accessible content for non-technical audiences.

• Assist in communications planning and stakeholder outreach activities.

• Aid in the administration of learning management systems, including course organization, publishing, and maintenance.

• Publish and manage training and communication content within Government SharePoint environments.

• Oversee training material libraries, source files, templates, version control, updates, and the retirement and replacement of learning products.

• Pilot training modules, gather and analyze feedback, and make necessary revisions to training products.

• Support the delivery of training, demonstrations, workshops, and stakeholder engagement initiatives.

• Collaborate with subject matter experts, technical teams, analysts, data engineers, AI/ML specialists, and Government stakeholders.

• Assist in gathering requirements to identify training needs, target audiences, objectives, and delivery methods.

• Ensure that products comply with accessibility, usability, and organizational standards.

• Maintain editable source files and documentation.

• Facilitate independent maintenance, modification, reuse, knowledge transfer, and transition of products to Government personnel.

⛳️ Requirements

• Proven experience in developing training, instructional content, or e-learning products for adult professional audiences.

• Familiarity with e-learning authoring tools such as Articulate Storyline, Articulate Rise, or similar platforms.

• A solid understanding of adult learning principles and andragogical instructional design.

• Experience in creating competency-based learning or skills-focused training programs.

• Expertise in producing instructional materials in written, visual, interactive, and multimedia formats.

• Experience in developing user guides, job aids, quick-reference materials, or comparable performance-support documentation.

• Excellent writing, editing, and verbal communication abilities.

• Capability to translate technical or complex concepts into understandable content for non-technical audiences.

• Experience collaborating with subject matter experts to develop and validate instructional content.

• Strong organizational skills and meticulous attention to detail.

• Ability to manage multiple training and communication products simultaneously.

• Experience in integrating stakeholder and learner feedback into revised materials.

• Active Secret clearance.

• Preferred: Experience with Articulate Storyline and Articulate Rise.

• Preferred: Experience in publishing and maintaining content within Microsoft SharePoint.

• Preferred: Familiarity with learning management systems and digital training platforms.

• Preferred: Knowledge of competency-based learning frameworks.

• Preferred: Experience in developing data literacy or AI literacy training.

• Preferred: Experience creating training for analytics, data governance, business intelligence, AI, or technology modernization initiatives.

• Preferred: Experience producing short-form instructional videos or narrated training content.

• Preferred: Experience in designing assessments, knowledge checks, or competency evaluations.

• Preferred: Familiarity with Power BI, Microsoft Fabric, Microsoft Power Platform, or AI-enabled Microsoft technologies.

• Preferred: Experience in developing facilitator guides for instructor-led training.

• Preferred: Experience supporting communications, stakeholder engagement, or technology adoption initiatives.

• Preferred: Familiarity with Section 508 accessibility standards and accessible instructional design.

• Preferred: Experience working within Department of Defense, federal, or educational environments.

🏝️ Benefits

• Company-supported certifications aligned with current and future program work, including cloud, Kubernetes, DevSecOps, security, AI/ML, project management, and related technical fields.

• Clear pathways for advancement and future leadership opportunities.

• 401(k) plan with a 100% match up to 6%.

• Comprehensive medical, dental, vision, life, and disability coverage.

• Generous paid time off (PTO) and paid holidays.

• Home-office equipment plan and support for remote work.

• Fitness and wellness reimbursement.

• Weekly pay schedule.

• Modern perks, including team events.