Associate Retention Strategist, Lifecycle Marketing

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist the Lifecycle Marketing (Retention) Strategist with daily operations

• Oversee marketing calendars and develop lifecycle marketing strategies

• Create and launch email campaigns

• Perform A/B testing

• Draft strategic briefs for email and SMS initiatives

• Manage ESP systems, data flow, and overall performance

• Coordinate with designers, copywriters, strategists, and clients

• Handle segmentation, quality assurance, scheduling, and deployment for email and SMS campaigns

• Organize and engage in client meetings

• Generate, contribute to, and deliver weekly, monthly, and quarterly performance reports

• Take ownership of campaign calendars, approvals, revisions, and timely delivery

⛳️ Requirements

• Minimum of 2 years experience in email and SMS marketing production, ideally within an agency environment

• Proficient with Klaviyo, Customer.io, Sendlane, Braze, Attentive, Postscript, or similar platforms

• Excellent project management abilities

• Capable of prioritizing and managing multiple tasks in a dynamic environment

• Strong interpersonal and communication skills

• Self-driven, detail-oriented, and proactive

• High level of accountability and ownership of tasks

🏝️ Benefits

• Structured learning and development opportunities

• Defined growth pathway

• Training, mentorship, and practical experience

• Remote-first culture / ability to work from anywhere

• Highly collaborative and interconnected team

• Chance to work directly with ecommerce brands and achieve measurable impact on the bottom line