Associate Project Manager – Language Services

This is a fully remote position, open to applicants in Colombia, +2 more countries.

📋 Description

• Take charge of small to mid-sized translation projects from start to finish, ensuring they meet client expectations, deadlines, budget constraints, and quality benchmarks.

• Serve as the primary point of contact for assigned clients, collecting project requirements, facilitating smooth project initiation, and managing client expectations throughout the project lifecycle.

• Outline project tasks, track progress, monitor milestones, and proactively address risks, escalating issues as necessary.

• Collaborate effectively with internal teams to ensure smooth execution and clear communication.

• Contribute to both internal and client-facing reports, performance tracking, and issue resolution activities.

• Assist in quality control initiatives within project workflows, ensuring compliance with quality standards, review processes, and documentation requirements.

• Engage in quality investigations using methodologies like 5 Whys or Root Cause Analysis (RCA), supporting corrective and preventive actions (CAPAs).

• Help evaluate and implement automation and technology-driven solutions to enhance project efficiency and quality.

• Stay updated on industry trends, client landscapes, and regulatory considerations pertinent to language services in the life sciences sector.

• Promote cross-functional collaboration and contribute to the growth of ICON’s Language Services offerings through relationship-building and operational integration.

• Share knowledge and assist in the training and mentoring of junior staff members.

• Undertake additional duties as assigned.

⛳️ Requirements

• 1-3 years of project management experience in translation, localization, or language services.

• Experience with translation projects in Life Sciences (pharmaceutical, medical device, clinical, or biotech) is a plus.

• Strong communication and problem-solving skills, with the capability to manage various stakeholders.

• Proficiency in CAT tools, translation management systems, and project tracking software.

• Skilled in Microsoft Word, Excel, and other document formats (e.g., PDFs, XML, PowerPoint).

• Strong attention to detail is essential.

• Advanced knowledge of Microsoft Word.

• Any form of project management or coordination experience is advantageous.

• Candidates must submit their CV in English; CVs submitted in other languages will not be considered.

• Must have the legal right to work in the country where the position is based.

🏝️ Benefits

• Competitive base salary along with performance-related incentives.

• Health and wellness programs, including medical, dental, and vision coverage where applicable.

• Retirement and pension plans.

• Life insurance and disability coverage.

• Employee assistance programs and wellness resources.

• Opportunities for learning and development through structured training and career pathways.